Seamless

Seamless is an online food delivery platform that connects users with local restaurants for ordering and delivery services.

Telephone
Headquarters
222 W Merchandise Mart Plaza, Suite 800
Chicago, IL 60654
Mailing address
1065 Avenue of the Americas, 15th Floor
New York, NY 10018
Website
seamless.com

What you need to know about Seamless

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Seamless

Try self-service first

Use our proven resolution methods, or Seamless’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Seamless respond?

Customer support

Seamless customer support is available 24/7 through the Seamless app and the help center at seamless.com/help, or call (877) 585-7878.

Verified contacts

Seamless customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Takia Butler
Director, Operations
Secondary
Abhishek PJ Poykayil
Senior Vice President, Operations
Chief Executive
Howard Migdal
Chief Executive

Seamless customer service policies

Seamless follows Grubhub's privacy policy, last updated Jan. 5, 2026. You can ask to see or delete your data at seamless.com/help/privacy/manage-your-data, opt out of data sharing at seamless.com/help/privacy/opt-out, or email privacy@grubhub.com.

Frequently asked questions about Seamless

Seamless is owned by Grubhub, which has been part of Wonder Group, Inc. since Wonder bought it from Just Eat Takeaway.com in January 2025. Seamless doesn't have its own management team. It's run by Grubhub's leadership.
If your order is incorrect, missing items or delayed, report it through the Seamless app or the help center at seamless.com/help. Seamless decides refunds and credits case by case, so ask for what you want.
Orders can usually be canceled or modified within a few minutes after placement, but this depends on the restaurant’s policy.

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