Schoolhouse.world is a free online platform that connects students with volunteer tutors for live, small-group tutoring sessions in various academic subjects.
How to reach a person at Schoolhouse.world
Schoolhouse.world's Responsiveness rating
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What you need to know about Schoolhouse.world
Schoolhouse.world generally responds to customer service issues in a satisfactory manner.
- Schoolhouse.world’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Schoolhouse.world with our insider guide or through our executive contacts.
- Schoolhouse.world’s customer service policies are standard. Here are our frequently asked questions about Schoolhouse.world.
Schoolhouse.world customer service response times
Schoolhouse.world’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Schoolhouse.world does not offer phone support. |
| Email support | There’s no public email address listed—contact is mainly via in-app or help center channels. |
| Live chat support | Access “chat with support” through your profile menu or via the floating help center icon; response times are generally within minutes during active hours |
| Social media | While active on platforms such as Instagram and Facebook, responses via direct message or comments can vary and are not prioritized as official support channels. |
| Help center/FAQ | The Schoolhouse.world help center offers access to articles and troubleshooting guides for common issues, providing immediate assistance without needing to wait for a response |
How to resolve a problem with Schoolhouse.world
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Schoolhouse.world mailing address
3790 El Camino Real Unit Pmb 544
Palo Alto, CA 94306
Schoolhouse.world loyalty program
Schoolhouse.world has a points-based system where users earn Schoolhouse Points (SP) for activities like tutoring, attending sessions, and giving feedback. It also features badges and leaderboards to recognize active participation.
Schoolhouse.world social media channels
Schoolhouse.world executive customer service contacts
Primary Contact
Mattthew Wu
COO and President
3790 El Camino Real Unit Pmb 544
Palo Alto, CA 94306
matthew@schoolhouse.world
Chief Executive
Sal Khan
3790 El Camino Real Unit Pmb 544
Palo Alto, CA 94306
skhan@khanacademy.org
Why can't I phone or email Schoolhouse.world?
You can’t phone or email Schoolhouse.world because the company centrally manages support via in-app chat only.
How to get professional help with your Schoolhouse.world's problem
If you need help with Schoolhouse.world's, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.