Schoolhouse.world

Schoolhouse.world is a free online platform that connects students with volunteer tutors for live, small-group tutoring sessions in various academic subjects.

Mailing address
3790 El Camino Real Unit Pmb 544
Palo Alto, CA 94306
Website
schoolhouse.world

What you need to know about Schoolhouse.world

Schoolhouse.world generally responds to customer service issues in a satisfactory manner.

How to resolve a problem with Schoolhouse.world

Try self-service first

Use our proven resolution methods, or Schoolhouse.world’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Schoolhouse.world respond?

Phone support
Schoolhouse.world does not offer phone support.
Email support
There’s no public email address listed—contact is mainly via in-app or help center channels.
Live chat support
Access “chat with support” through your profile menu or via the floating help center icon; response times are generally within minutes during active hours
Social media
While active on platforms such as Instagram and Facebook, responses via direct message or comments can vary and are not prioritized as official support channels.
Help center/FAQ
The Schoolhouse.world help center offers access to articles and troubleshooting guides for common issues, providing immediate assistance without needing to wait for a response
Verified contacts

Schoolhouse.world customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Matthew Wu
COO and President
Primary
Mattthew Wu
COO and President
Chief Executive
Sal Khan
Chief Executive

Schoolhouse.world customer service policies

Schoolhouse.world’s privacy policy describes the personal data collected from users of the website, as well as how those data are used.

Schoolhouse.world loyalty program

Schoolhouse.world has a points-based system where users earn Schoolhouse Points (SP) for activities like tutoring, attending sessions, and giving feedback. It also features badges and leaderboards to recognize active participation.

Frequently asked questions about Schoolhouse.world

You can’t phone or email Schoolhouse.world because the company centrally manages support via in-app chat only.

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