Scentbird
Scentbird is a New York-based subscription company founded in 2014 by Mariya Nurislamova, Andrei Rebrov and Sergei Gusev. It ships a monthly 8-milliliter vial of a designer fragrance chosen from a catalog of over 1,000 designer scents. The base subscription is billed monthly, with the option to skip or queue future scents. Scentbird also operates Deck of Scarlett, a cosmetics brand, and Drift, a car fragrance subscription. The company is headquartered in Somerset, New Jersey, where it runs its fulfillment operations.
What you need to know about Scentbird
We have not received any recent complaints about Scentbird.
- Scentbird’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Scentbird with our insider guide or through our executive contacts.
- Scentbird's customer service policies are standard. Here are our frequently asked questions about Scentbird.
How to resolve a problem with Scentbird
Try self-service first
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Contact an executive
Start with the primary contact below, then escalate step by step if needed.
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Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
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How fast does Scentbird respond?
Scentbird customer service executives
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Additional contacts
Scentbird loyalty program
Scentbird doesn't have a loyalty program.
Frequently asked questions about Scentbird
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