Saudia
Saudia, formerly Saudi Arabian Airlines, is the national airline of Saudi Arabia, established in 1945 and headquartered in Jeddah. It is wholly owned by the Saudi government and operates domestic and international flights.
What you need to know about Saudia
Saudia's primary customer service channel is its telephone line, with additional support through its Facebook and X accounts; the airline does not publish customer service hours on its website. Our executive contacts go up to Chief Executive Officer Ibrahim Alkoshy. Elliott Advocacy rates Saudia's customer service responsiveness 3 out of 5.
- You can resolve a problem with Saudia with our insider guide or through our executive contacts.
- Here are our frequently asked questions about Saudia.
How to resolve a problem with Saudia
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
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Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
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Saudia customer service executives
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Frequently asked questions about Saudia Airlines
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