Saffire Freycinet

Saffire Freycinet is an all-inclusive resort in Tasmania, offering premium accommodation, dining, and guided experiences.

Telephone
Customer service : +61-3-6256-7888
Email
Mailing address
2352 Coles Bay Road
Tasmania, Australia 7215
Website
saffire-freycinet.com.au

What you need to know about Saffire Freycinet

Saffire Freycinet customer service response times may vary depending on the complexity of the request, but the team provides helpful solutions as quickly as possible.

How to resolve a problem with Saffire Freycinet

Try self-service first

Use our proven resolution methods, or Saffire Freycinet’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Saffire Freycinet respond?

Phone support
Saffire Freycinet's customer service phone response times are typically quick during business hours, which are 9:00 a.m. to 5:00 p.m. Monday to Friday, Australian Eastern time. Call customer service at +61-3-6256-7888.
Email support
Saffire Freycinet’s customer service email support response times can vary depending on the volume of inquiries, but the company typically responds within 24 to 48 hours on week days. Response times may be longer during peak seasons or holidays. Email Saffire Freycinet at stay@saffire-freycinet.com.au.
Live chat
Saffire Freycinet does not offer live chat support on its website.
Social media
Saffire Freycinet’s customer service response times on social media can vary depending on the platform and the volume of inquiries. Generally, the company responds within a few hours during business hours, which are 9:00 a.m. to 5:00 p.m. Monday to Friday, Australian Eastern time, but responses may take longer during weekends or peak periods. Here's how to reach Saffire Freycinet via social media.
Help center/FAQ
Saffire Freycinet does not appear to have a dedicated help or FAQ section on its website. However, the company provides information about its services, accommodations, and experiences across various sections of the site.
Verified contacts

Saffire Freycinet customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Andrew Fox
General Manager Operations at Federal Hospitality
Secondary
Tanya Kruimink
Chief People and Culture Officer
Chief Operations Officer
Nick Linnett
Chief Operations Officer

Saffire Freycinet customer service policies

Saffire Freycinet’s terms and conditions cover booking, payment, and cancellation policies. Guests are required to adhere to check-in/check-out times and follow property rules.

Saffire Freycinet loyalty program

Saffire Freycinet does not offer a loyalty program.

Frequently asked questions about Saffire Freycinet

Federal Group is the parent company of Saffire Freycinet.
To contact Saffire Freycinet call +61-3-6256-7888 or email stay@saffire-freycinet.com.au.
Yes, Saffire Freycinet offers a range of transportation options, including private transfers from nearby airports, such as Hobart or Launceston, and helicopter transfers.

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