Safelite Customer Service Contacts

Safelite specializes in vehicle glass repair, replacement, and recalibration services. It deals with issues like windshield cracks or damage and offer services in-store, on-site, or through mobile technicians. Safelite operates across the U.S. and other countries.

How to reach a person at Safelite

Customer service: (800) 800-2727

Safelite Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Safelite

We have not received any recent complaints about Safelite.

How to resolve a problem with Safelite

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Safelite mailing address

7400 Safelite Way
Columbus, OH 43235

Safelite social media channels

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Safelite executive customer service contacts

Primary Contact
Sourabh Tambe
Vice President, Customer & Client Analytics
7400 Safelite Way
Columbus, OH 43235
sourabh.tambe@safelite.com

LinkedIn

Nicole Ramos
Senior Vice President, Operations
7400 Safelite Way
Columbus, OH 43235
nicole.ramos@safelite.com

LinkedIn

Secondary Contact
Ryan Trierweiler
Executive Vice President, Chief Operating Officer
7400 Safelite Way
Columbus, OH 43235
ryan.trierweiler@safelite.com

LinkedIn

Chief Executive
Renee Cacchillo
7400 Safelite Way
Columbus, OH 43235
renee.cacchillo@safelite.com

LinkedIn

Frequently asked questions about Safelite

What is the customer service number for Safelite?

For warranty-related questions, call Safelite customer service at (877) 419-3521.
For all other inquiries, text 800-800-2727.

Does Safelite perform windshield calibration?

Yes, Safelite provides windshield recalibration services following a windshield replacement.

What’s the largest crack safelite can repair?

Safelite can repair cracks smaller than 6 inches.

Who owns safelite?

Safelite is owned by Belron.

How many countries does safelite operate in?

Safelite operates in 37 countries worldwide, providing glass repair and replacement solutions.

How to get professional help with your Safelite problem

If you need help with Safelite, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.