Russian Railways
Russian Railways, or RZD, is the state-owned railway company of Russia. It's responsible for operating most of the country's trains and managing its rail infrastructure.
Moscow, RU 107174
What you need to know about Russian Railways
We have not received any recent complaints about Russian Railways.
How to resolve a problem with Russian Railways
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Russian Railways customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Frequently asked questions about Russian Railways
Outdated info? Report it here