Root Insurance
Root Insurance is an insurance company that offers personalized auto insurance rates based primarily on drivers' behavior, monitored through a mobile app.
What you need to know about Root Insurance
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Root Insurance
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
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Root Insurance customer service executives
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Frequently asked questions about Root Insurance
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