Roame is a travel agency specializing in personalized travel planning and services.
Roame Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Roame
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Roame
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If you any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Roame mailing address
149 5th Ave
New York, NY 10010
Roame executive customer service contacts
Primary Contact
Angela Marini
Travel Advisor
149 5th Ave
New York, NY 10010
Angela.Marini@roame.travel
Secondary Contact
Julie Cardamone
Customer Service Manager
149 5th Ave
New York, NY 10010
Julie.Cardamone@roame.travel
Chief Executive
Tim Qin
149 5th Ave
New York, NY 10010
Tim.Qin@roame.travel
How can I contact Roame Travel customer service?
Call (212) 671-7781 or email support@roame.travel.
What are Roame Travel's customer service hours?
Monday to Friday 9 a.m. to 6 p.m. Eastern time.
How do I make changes to my booking?
Call (212) 671-7781 or email support@roame.travel.
What should I do if I need to cancel my booking?
Call (212) 671-7781 or email support@roame.travel.
How to get professional help with your Roame problem
If you need help with Roame, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.