RIU Hotels and Resorts

The international RIU chain was founded in Mallorca by the Riu family in 1953 as a small holiday firm and is still owned by the family’s third generation. The company specializes in holiday resorts and 70% of its establishments offer its acclaimed All Inclusive by RIU service. With the inauguration of its first city hotel in 2010, RIU is expanding its range of products with its own line of city hotels called Riu Plaza. RIU Hotels & Resorts now has more than 100 hotels in 19 countries which welcome over 4 million guests a year and provide jobs for a total of 28,000 employees. RIU is currently the world’s 30th ranked chain, one of the Caribbean’s most popular and the third largest in Spain.

Parent Group is TUI.  TUI AG (short for Tourism Union International) is an Anglo-German travel and tourism company headquartered in Hannover, Germany. The group owns six European airlines – the largest holiday fleet in Europe – and several tour operators based in Europe.

RIU Centre
Las Maravillas, E-07160
Playa de Palma
Majorca, Spain
https://www.riu.com/en/home.jsp


Phone Contacts

Main: +34971743030
Customer Service: 00 34 871 96 62 96
Toll Free: 1-888-748-4990
International: +34971743030

Fax number: +34971744171

Customer Service
Phone: 871 930 290 (Spain)
Phone: 1 888 748 4990 (US)
Phone: 1 876 940 8019 (Jamaica)
Phone: 0 870 099 0935 (UK)
Phone: 507 282 0460 (Panama)
Phone: 0 800 723 4360 (Germany)
Phone: 0 800 892 3280 (Brazil)
Phone: 0 811 655 273 (France)
Phone: 800 976 304 (Italy)
Phone: 808 780 809 (Portugal)
Phone: 01 800 225 5748 (Mexico)


Email Contacts

[email protected]

There are no email addresses for executives at RIU that we have been able to locate.  The parent company, TUI has executive contacts listed.

 


Social Media Contacts

Facebook
Twitter

Customer reviews indicate that RIU responds to Facebook messages within 24 hours most of the time.


Executive Contacts

Primary Contact
Carmen Riu
Co-CEO
RIU Centre
Las Maravillas, E-07160
Playa de Palma
Majorca, Spain
+34971743030

There is no available working email address for Carmen Riu.  Customers have reported having successful contact by emailing to:  [email protected]

Secondary Contact
Kuzey Esener
Head of Media Relations
RIU Centre
Las Maravillas, E-07160
Playa de Palma
Majorca, Spain
[email protected]

Natascha Kreye
Media Relations
RIU Centre
Las Maravillas, E-07160
Playa de Palma
Majorca, Spain
[email protected]

Chief Executive
Luis Rio
Co-CEO
RIU Centre
Las Maravillas, E-07160
Playa de Palma
Majorca, Spain

There has been no email address located for Luis Rio.  Customers have reported having successful contact by emailing to:  [email protected]


Last updated: September 13, 2021.

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