Revlon manufactures and sells cosmetics, skincare, haircare and fragrances.
What you need to know about Revlon
Revlon’s customer service response times can vary based on the volume of inquiries and the complexity of the issue.
- Revlon’s customer service response times may vary depending on the volume of inquiries, the method of contact, and the nature of the issue.
- To resolve a problem with Revlon, you can use our insider guide or get in touch with its executive contacts.
- Revlon’s customer service policies are standard, and here are some frequently asked questions about the company.
Revlon customer service response times
Revlon’s customer service is committed to addressing inquiries and concerns promptly, though response times may differ depending on elements such as demand and the nature of the request. However, here’s a general idea of what to expect:
Phone support | Revlon customer service phone support response times can vary based on call volume, with longer wait times possible during peak hours or after product launches. Call customer service at (800) 487-7273. |
Email support | Revlon does not provide an email address for customer service inquiries. Instead, the company typically handles customer queries through the website’s contact form or other support channels, such as phone support. |
Live chat | Revlon’s customer service live chat support response times can vary depending on the volume of inquiries and the time of day. Typically, responses may be quicker during off-peak hours, but wait times could increase during busy periods. |
Social media | Revlon’s customer service response times on social media can vary depending on the platform and volume of inquiries. Typically, responses may be quicker on platforms such as X or Facebook, where companies often provide timely updates. However, during busy periods or weekends, it might take longer for a response, so using official support channels may provide a faster resolution. Here’s how to reach Revlon via social media. |
Help center/FAQ | Revlon’s customer service help center and FAQ section are designed to provide quick answers to common questions, and response times for these resources are immediate, as it offers self-service information. |
How to resolve a problem with Revlon
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Revlon mailing address
201 East Main Street
Suite 300
El Paso, TX 79901
Revlon executive customer service contacts
Primary Contact
Jorge Pinzon
Senior Director of Operations
201 East Main Street
Suite 300
El Paso, TX 79901
jorge.pinzon@revlon.com
Secondary Contact
Andrew Kerns
Director of Operations
201 East Main Street
Suite 300
El Paso, TX 79901
andrew.kerns@revlon.com
Chief Executive
Michelle Peluso
201 East Main Street
Suite 300
El Paso, TX 79901
michelle.peluso@revlon.com
How can I contact Revlon customer service?
Call (800) 487-7273.
Does Revlon have an online chat service?
Yes, Revlon can be contacted via an online chat service.
Where can I buy Revlon products?
Revlon products are available at major retailers, drugstores, online marketplaces, and the website.
How to get professional help with your Revlon problem
If you need help with Revlon, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.