Revlon Customer Service Contacts

Revlon manufactures and sells cosmetics, skincare, haircare and fragrances.

How to reach a person at Revlon

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What you need to know about Revlon

Revlon’s customer service response times can vary based on the volume of inquiries and the complexity of the issue.

Revlon customer service response times

Revlon’s customer service is committed to addressing inquiries and concerns promptly, though response times may differ depending on elements such as demand and the nature of the request. However, here’s a general idea of what to expect:

Phone supportRevlon customer service phone support response times can vary based on call volume, with longer wait times possible during peak hours or after product launches. Call customer service at (800) 487-7273.
Email supportRevlon does not provide an email address for customer service inquiries. Instead, the company typically handles customer queries through the website’s contact form or other support channels, such as phone support.
Live chatRevlon’s customer service live chat support response times can vary depending on the volume of inquiries and the time of day. Typically, responses may be quicker during off-peak hours, but wait times could increase during busy periods.
Social mediaRevlon’s customer service response times on social media can vary depending on the platform and volume of inquiries. Typically, responses may be quicker on platforms such as X or Facebook, where companies often provide timely updates. However, during busy periods or weekends, it might take longer for a response, so using official support channels may provide a faster resolution. Here’s how to reach Revlon via social media.
Help center/FAQRevlon’s customer service help center and FAQ section are designed to provide quick answers to common questions, and response times for these resources are immediate, as it offers self-service information.

How to resolve a problem with Revlon

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Revlon mailing address

201 East Main Street
Suite 300
El Paso, TX 79901

Revlon loyalty program

Revlon does not currently offer a rewards or loyalty program.

Revlon social media channels

X


Revlon executive customer service contacts

Primary Contact
Jorge Pinzon
Senior Director of Operations
201 East Main Street
Suite 300
El Paso, TX 79901
jorge.pinzon@revlon.com

LinkedIn

Secondary Contact
Andrew Kerns
Director of Operations
201 East Main Street
Suite 300
El Paso, TX 79901
andrew.kerns@revlon.com

LinkedIn

Chief Executive
Michelle Peluso
201 East Main Street
Suite 300
El Paso, TX 79901
michelle.peluso@revlon.com

LinkedIn

Revlon customer service policies

What is Revlon's privacy policy?

Revlon’s privacy policy outlines how the company collects, uses, stores, and protects your personal information when you interact with the websites, mobile apps, and other online properties. It details the types of personal data Revlon may collect, such as contact information, financial details, health-related data, and social media information. The policy also describes the methods Revlon uses to protect your data, your rights regarding the information the company collects, and how the company may share your personal data under specific circumstances.

What should I know about Revlon’s terms of use when accessing the website?

Revlon’s terms of use outline the rules and guidelines for using the website and services. It specifies that by accessing or using the website, you agree to abide by the terms outlined, including respecting intellectual property rights and not engaging in prohibited activities such as unauthorized copying or distribution of content. The policy also details the limits of Revlon’s liability, user responsibilities, and conditions for using the company’s online services, such as creating an account or making purchases.

What is Revlon’s accessibility statement?

Revlon’s accessibility statement outlines Revlon’s commitment to meeting accessibility standards.

What are the self-service contact options on the Revlon website?

Revlon offers phone support and live chat options for self-service contact.

Is there a list of product ingredients available on the Revlon website?

Yes, Revlon provides a list of ingredients for each product on the website; they can be found on the product detail pages.

Is there a guide on the website showing where to buy Revlon products?

Yes, Revlon provides a guide on the website showing where to buy the products, including links to authorized retailers and online stores.

Frequently asked questions about Revlon

How can I contact Revlon customer service?

Does Revlon have an online chat service?

Yes, Revlon can be contacted via an online chat service.

Where can I buy Revlon products?

Revlon products are available at major retailers, drugstores, online marketplaces, and the website.

How to get professional help with your Revlon problem

If you need help with Revlon, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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