ReverbNation

ReverbNation is an online platform offering tools for musicians to promote, distribute, and monetize music, as well as connect with fans and industry professionals.

Mailing address
1500 Perimeter Park Dr., Suite 210
Morrisville, NC 27560-0594
Website
reverbnation.com

What you need to know about ReverbNation

ReverbNation responds to most customer complaints in a satisfactory manner.

How to resolve a problem with ReverbNation

Try self-service first

Use our proven resolution methods, or ReverbNation’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does ReverbNation respond?

Phone support
No phone support is available.
Email support
Typically, responses are provided within 24-72 hours, though complex issues may take longer.
Online contact form
Similar to email, responses usually arrive within 24-72 hours. Email support@reverbnation.com.
Live chat support
No live chat support is available.
Social media
Social media response times can be inconsistent. Some inquiries may be addressed within a few hours, while others might take days, depending on urgency and platform activity.
Verified contacts

ReverbNation customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Jon Bell
Director of Accessibility
Secondary
Kate Lieberman
Head of Fan Services
Chief Executive
Michael Rapino
Chief Executive

ReverbNation customer service policies

ReverbNation's terms and conditions outline user responsibilities, including an age restriction of 18+ (or 13 to 17 with parental consent), content ownership where users retain rights but grant ReverbNation a license, and prohibited conduct such as violating laws or misusing the platform. Users must comply with ReverbNation’s policies, and the company reserves the right to modify terms as needed.

ReverbNation loyalty program

ReverbNation does not have a loyalty program.

Frequently asked questions about ReverbNation

ReverbNation is owned by Live Nation Entertainment, a global entertainment company that specializes in live events, ticketing, and artist services.
Email ReverbNation customer service at support@reverbnation.com.
Log into your account and visit the order history section. You can check the status of your music distribution, merchandise orders, or promotional services.

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