Rentcars is an online platform that allows users to compare and book rental cars from various agencies in multiple countries.
Rentcars Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Rentcars
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Rentcars
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Rentcars mailing address
Av. do Batel
1868 – 5th Floor
Curitiba – PR, 80420-090 Brazil
Rentcars executive customer service contacts
Primary Contact
Gabriel Galvão
COO
Av. do Batel
5th Floor
Curitiba – PR, 80420-090 Brazil
Gabriel.Galvao@rentcars.com
Secondary Contact
Peter Tan
MD
Av. do Batel
5th Floor
Curitiba – PR, 80420-090 Brazil
peter.tan@rentcars.com
Chief Executive
Francisco Millarch
Av. do Batel
5th Floor
Curitiba – PR, 80420-090 Brazil
Francisco.Millarch@rentcars.com
How can I contact Rentcars customer service?
Email support@rentcars.com.
Does Rentcars customer service have an online chat service?
Yes, you can find the chat support service here.
How do I modify or cancel my reservation?
You can make changes or cancellations through your account on the Rentcars website. Note that cancellation policies may vary depending on the rental agency’s terms.
How to get professional help with your Rentcars problem
If you need help with Rentcars, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.