Renfe Customer Service Contacts

Renfe is a platform that offers rail travel services across Spain, providing information and ticket booking for high-speed trains and other rail services.

How to reach a person at Renfe

Customer service: +19179701470

Renfe Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Renfe

We have not received any recent complaints about Renfe.

How to resolve a problem with Renfe

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Renfe mailing address

Avda. Ciudad de Barcelona, 4
Madrid, Spain 28007

Renfe social media channels

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Renfe executive customer service contacts

Primary Contact
Sergio Bueno
Director General Adjunto a Presidencia
Avda. Ciudad de Barcelona, 4
Madrid, Spain 28007
SBueno@renfe.es

Secondary Contact
Manel Villalante i Llauradó
Director General of Development and Strategy of the Renfe – Operadora
Avda. Ciudad de Barcelona, 4
Madrid, Spain 28007
MVLlauradó@renfe.es

Chief Executive
Raül Blanco Díaz
Chairman of the State-Owned Company
Avda. Ciudad de Barcelona, 4
Madrid, Spain 28007
RBDíaz@renfe.es

Frequently asked questions about Renfe

How do I contact Renfe?

Contact Spainrail through its customer service at +19179701470.

Who is the CEO of Renfe?

The CEO of Spainrail is owned by the Spain government.

What is Renfe?

Renfe is a platform that offers rail travel services across Spain, providing information and ticket booking for high-speed trains and other rail services. They help travelers explore Spain efficiently by connecting them with rail transportation options.

How to get professional help with your Renfe problem

If you need help with Renfe, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.