Regence

Regence is a health insurance company that provides a range of health plans, including individual, family, and employer-based coverage, in several states in the U.S.

Telephone
Main : (888) 675-6570
Mailing address
1800 9th Avenue
Seattle, WA 98101
Website
regence.com/home

What you need to know about Regence

Customer service experiences with Regence can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

How to resolve a problem with Regence

Try self-service first

Use our proven resolution methods, or Regence’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Regence respond?

Phone support
Available 24/7 at (888) 675-6570. Response times can vary based on call volume and the nature of the inquiry. It is reported that the average hold time is approximately 4 minutes, with the shortest waits typically occurring on Wednesdays. For the quickest assistance, it's advisable to call during off-peak hours.
Email support
No email support is available.
Online contact form
The online contact form is accessible through the Regence website for inquiries. Response times are typically within 1-2 business days.
Live chat support
No live support is available.
Social media
Regence maintains a presence on social media platforms such as Facebook and X. Response times can vary; for urgent matters, it's recommended to use phone or live chat support.
Verified contacts

Regence customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Tim Huddleston
Customer Service Manager
Secondary
Mark Ruszczyk
President
Chief Executive
Jared L. Short
Chief Executive

Regence customer service policies

Regence’s terms of use outline guidelines for website access, user responsibilities, and content limitations. The policy includes disclaimers about information accuracy, restrictions on unauthorized use, and liability limitations. The privacy policy details the collection, use, and protection of personal data, emphasizing compliance with HIPAA and other regulations. Members have rights regarding access, corrections, and the sharing of their information. Security measures are in place to protect sensitive data, and contact options are available for privacy concerns.

Regence loyalty program

Regence does not offer a loyalty program.

Frequently asked questions about Regence

Regence is owned by Cambia Health Solutions, a nonprofit health care company based in Portland, Oregon.
Call Regence customer service at (888) 675-6570.
Regence customer service is available 24/7.

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