Redbubble

Redbubble is an online marketplace for independent artists.

Mailing address
111 Sutter Street, 17th Floor
San Francisco, CA 94104
Website
redbubble.com

What you need to know about Redbubble

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Redbubble

Try self-service first

Use our proven resolution methods, or Redbubble’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Redbubble respond?

Phone support
Redbubble does not provide a direct customer service phone number on its website. Instead, the company encourages customers to use its online help center for support inquiries.
Email support
Redbubble does not provide a direct customer service email address on its website. Instead, the company offers an online contact form for inquiries.
Live chat
Redbubble does not offer live chat support. However, the company provides a virtual assistant (bot) on its website to assist with common questions and direct users to relevant support resources.
Social media
Redbubble offers customer service through social media platforms such as X and Facebook, but response times can vary. Typically, social media support may take longer than email or live chat, with responses ranging from a few hours to a couple of days, depending on the volume of inquiries. While social media is convenient for quick questions or updates, more complex issues are usually better handled through the company's official help center or email support.

Here's how to reach Redbubble via social media.
Help center/FAQ
Redbubble's customer service help center and FAQ support provide self-help resources and articles designed to answer common questions. Response times from the help center are typically faster because many issues can be resolved by browsing the guides and troubleshooting steps available.
Verified contacts

Redbubble customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Robbie Lambrix Fang
Global Operations Leader
Secondary
Martin Hosking
Non Executive Director
Chief Executive
Adam Crouch
Chief Executive

Redbubble customer service policies

Redbubble's return and exchange policy allows returns or replacements for items that are defective or damaged, or if the wrong item was sent. Contact Redbubble's customer service at (855) 729-9704 or email help@redbubble.com within 30 days of receiving the order.

Redbubble loyalty program

Redbubble does not have a loyalty program.

Frequently asked questions about Redbubble

Yes, Redbubble has an online chat service.
Contact Redbubble customer support through the help center. The company will guide you through the process, which may involve verifying your identity before deactivating the account.

Outdated info? Report it here