Red Roof Inn

Red Roof Inn is an economy hotel chain in the United States. Red Roof has over 650 properties globally, primarily in the Midwest, Southern, and Eastern United States. Red Roof Inn is a pet-friendly hotel chain.

Telephone
Customer Service : (800) 733-7663
Mailing address
7815 Walton Parkway
New Albany, OH 43054
Website
redroof.com

How to resolve a problem with Red Roof Inn

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Verified contacts

Red Roof Inn customer service executives

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Primary
Bill Hall
Senior Vice President Franchise Operations
Chief Executive
Brendan Foley
Chief Financial Officer
Chief Executive
Andrew Alexander

Frequently asked questions about Red Roof Inn

It is owned by Westmont Hospitality Group.
Yes, you can find the online contact form here.
Red Roof Inn customer service is available 24/7.
The cancellation policy varies depending on the specific booking and rate plan chosen. Generally, reservations can be canceled without penalty if done within a specific time frame (often 24-48 hours before the check-in date). Always check the details provided at the time of booking.
Check-in time at Red Roof Inn is typically 3:00 PM, and check-out time is 11:00 AM. These times may vary by location, so it’s best to confirm with the specific property.
Early check-in and late check-out may be available upon request, but they are subject to availability and may incur additional charges. It’s best to contact the property directly to make such arrangements.
Yes, Red Roof Inn is pet-friendly and allows one well-behaved pet per room at no additional charge. Additional pets may be allowed for an extra fee, but it’s recommended to check with the specific property.

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