Raycon designs and sells wireless audio products, including earbuds, headphones, and speakers.
Raycon Responsiveness rating
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What you need to know about Raycon
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Raycon
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Raycon mailing address
1115 Broadway 12
New York, NY 10010
Raycon executive customer service contacts
Primary Contact
Richard Rhee
Team Manager
1115 Broadway 12
New York, NY 10010
rrhee@rayconglobal.com
Secondary Contact
Ray J
Co-Founder and Chief Strategy Officer
1115 Broadway 12
New York, NY 10010
rj@rayconglobal.com
Chief Executive
Ray Lee
1115 Broadway 12
New York, NY 10010
rlee@rayconglobal.com
How can I contact Raycon customer service?
Contact Raycon customer service through its official website by submitting a request form, emailing support@rayconglobal.com, or reaching out via its social media channels for assistance.
What is Raycon’s return policy?
Raycon offers a 30-day return policy on all purchases. If you’re not satisfied with your product, you can return it for a full refund or exchange, subject to its terms and conditions.
How do I get a replacement for my Raycon product?
To get a replacement for a damaged or defective Raycon product, email Raycon customer support at support@rayconglobal.com within the warranty period.
How to get professional help with your Raycon problem
If you need help with Raycon, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.