Ralph Lauren Customer Service Contacts



Ralph Lauren produces various goods, including apparel, footwear, fragrances, and furniture.

How to reach a person at Ralph Lauren

Ralph Lauren Responsiveness rating

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3/5

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What you need to know about Ralph Lauren

Ralph Lauren’s customer service addresses inquiries promptly, though response times can differ depending on the method of contact and demand.

Ralph Lauren customer service response times

Ralph Lauren’s customer service response times can differ depending on the communication method, the number of inquiries, and the type of issue. However, here’s a general idea of what to expect:

Phone supportRalph Lauren’s customer service phone support typically has response times that may vary, but customers can expect assistance within a reasonable time during business hours. Call customer service at (888) 475-7674.
Email supportRalph Lauren’s customer service email support usually responds within 1 to 2 business days. Email Ralph Lauren at customerassistance@ralphlauren.com.
Live chatRalph Lauren’s customer service live chat support typically provides responses within a few minutes during business hours.
Social mediaRalph Lauren’s customer service on social media usually responds within a few hours, depending on the platform and inquiry volume. Here’s how to reach Ralph Lauren via social media.
Help center/FAQRalph Lauren’s help center/FAQ support provides immediate access to information, with response times for further assistance typically within 1 to 2 business days.

How to resolve a problem with Ralph Lauren

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Ralph Lauren mailing address

650 Madison Avenue
New York, NY 10022

Ralph Lauren loyalty program

Ralph Lauren offers a loyalty program called Polo Ralph Lauren Rewards. Members can earn points on purchases.

Ralph Lauren social media channels

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Ralph Lauren executive customer service contacts

Primary Contact
Maurice Brown
President
650 Madison Avenue
New York, NY 10022
maurice.brown@ralphlauren.com

LinkedIn

Secondary Contact
Jane Nielsen
Chief Operating Officer
650 Madison Avenue
New York, NY 10022
jane.nielsen@ralphlauren.com

LinkedIn

Chief Executive
Patrice Louvet
650 Madison Avenue
New York, NY 10022
patrice.louvet@ralphlauren.com

LinkedIn

Ralph Lauren customer service policies

What are Ralph Lauren's rights and responsibilities?

Ralph Lauren’s rights and responsibilities policy outlines the obligations of both the company and the customer. Customers are responsible for providing accurate information and following the terms of service. Ralph Lauren reserves the right to refuse service or cancel orders in certain circumstances.

What is Ralph Lauren’s privacy policy?

Ralph Lauren’s privacy policy explains how the company collects, uses, and protects customer data. The company gathers personal information to process orders, improve services, and communicate with customers. It outlines how data is stored securely and the measures taken to safeguard privacy.

What is Ralph Lauren’s accessibility statement?

Ralph Lauren’s accessibility statement affirms the company’s commitment to providing an inclusive online experience for all users, including those with disabilities. The statement explains that the company follows recognized accessibility standards, such as WCAG, to ensure the website is usable for individuals with varying abilities.

Where can I find Ralph Lauren's self-service options?

Ralph Lauren’s self-service options are available on the website under the customer service section.

What information can be found in the help or FAQ section of the website?

The section provides information on topics such as shipping, returns, and account management.

Does Ralph Lauren offer self-service for order tracking?

Yes, Ralph Lauren allows individuals to track orders through the website.

Frequently asked questions about Ralph Lauren

How can I contact Ralph Lauren customer service?

Does Ralph Lauren have an online chat service?

Yes, Ralph Lauren can be contacted via an online chat service.

Does Ralph Lauren offer international shipping?

Yes, Ralph Lauren offers international shipping to various countries.

How to get professional help with your Ralph Lauren problem

If you need help with Ralph Lauren, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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