QVC is a television network and online retailer that sells a wide range of products, including electronics, home goods, fashion, and beauty items, through live shopping broadcasts.
QVC Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about QVC
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with QVC
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.QVC mailing address
1200 Wilson Drive
West Chester, PA 19380
QVC executive customer service contacts
Primary Contact
Mike Fitzharris
President, QVC US
1200 Wilson Drive
West Chester, PA 19380
michael.fitzharris@qurateretailgroup.com
Secondary Contact
Ryan McKelvey
President, Cornerstone Brands
1200 Wilson Drive
West Chester, PA 19380
ryan.mckelvey@qurateretailgroup.com
Chief Executive
David L. Rawlinson
Vice President, Customer Service
1200 Wilson Drive
West Chester, PA 19380
david.rawlinson@qurateretailgroup.com
What is the relationship between QVC and Qurate Retail Group?
QVC is a subsidiary of Qurate Retail Group, a multinational media conglomerate that owns several e-commerce and television retail brands. Qurate Retail Group is the parent company of QVC, along with other brands such as HSN (Home Shopping Network), and provides strategic direction and support for its subsidiaries.
How can I contact QVC customer service?
Call (888) 345-5788.
Does QVC customer service have a live chat service?
Yes, you can find the live chat service here.
When can I contact QVC live chat service?
Daily between 7 a.m. and 1 a.m. Eastern time.
How to get professional help with your QVC problem
If you need help with QVC, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.