Quiksilver is an American brand that designs and sells surfwear and other boardsport-related equipment.
What you need to know about Quicksilver
Customer service experiences with Quicksilver can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.
- Quicksilver’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Quicksilver with our insider guide or through our executive contacts.
- Quicksilver’s customer service policies are standard. Here are our frequently asked questions about Quicksilver.
Company customer service response times
Quicksilver’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
Phone support | Typically offers the fastest response during business hours, often within a few minutes to an hour. Call Quicksilver customer service at (844) 599-2278. Quicksilver customer service is available Monday through Friday 9 a.m. to 6 p.m. Pacific time. |
Email support | Response times generally range from 24 to 48 hours, depending on the complexity of the issue. Email Quicksilver customer service at customerservice@quicksilver.com. |
Online contact form | Responses via the online contact form are similar to email, replies usually arrive within 1 to 2 business days. |
Live chat support | Quicksilver does not offer live chat support. |
Social media | Response times can range from a few hours to a couple of days, depending on platform activity and staffing. Here’s how to reach Quicksilver via social media. |
How to resolve a problem with Quicksilver
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Quicksilver mailing address
15202 Graham Street
Huntington Beach, CA 92649
Quicksilver executive customer service contacts
Primary Contact
Greg Ziegler
COO
15202 Graham Street
Huntington Beach, CA 92649
Greg.Ziegler@quicksilver.com
Chief Executive
Bob McKnight
15202 Graham Street
Huntington Beach, CA 92649
Bob.McKnight@quicksilver.com
Who owns Quicksilver
Quiksilver is owned by Authentic Brands Group (ABG), a U.S.-based brand management company. In September 2023, ABG acquired Boardriders — the parent company of Quiksilver, Roxy, Billabong, and other surf and skate brands
When can I contact Quicksilver customer service?
Quicksilver customer service is available Monday through Friday 9 a.m. to 6 p.m. Pacific time.
How can I contact Quicksilver customer service?
Call Quicksilver customer service at (844) 599-2278 or email customerservice@quicksilver.com.
How to get professional help with your Quicksilver problem
If you need help with Quicksilver, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.