Quicksilver

Quiksilver is an American brand that designs and sells surfwear and other boardsport-related equipment.

Telephone
Main : (844) 599-2278
Email
Mailing address
15202 Graham Street
Huntington Beach, CA 92649
Website
quicksilver.com

What you need to know about Quicksilver

Customer service experiences with Quicksilver can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

How to resolve a problem with Quicksilver

Try self-service first

Use our proven resolution methods, or Quicksilver’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Quicksilver respond?

Phone support
Typically offers the fastest response during business hours, often within a few minutes to an hour.

Call Quicksilver customer service at (844) 599-2278.

Quicksilver customer service is available Monday through Friday 9 a.m. to 6 p.m. Pacific time.
Email support
Response times generally range from 24 to 48 hours, depending on the complexity of the issue.

Email Quicksilver customer service at customerservice@quicksilver.com.
Online contact form
Responses via the online contact form are similar to email, replies usually arrive within 1 to 2 business days.
Live chat support
Quicksilver does not offer live chat support.
Social media
Response times can range from a few hours to a couple of days, depending on platform activity and staffing.

Here's how to reach Quicksilver via social media.
Verified contacts

Quicksilver customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Greg Ziegler
COO
Chief Executive
Bob McKnight
Chief Executive

Quicksilver customer service policies

Quiksilver's privacy policy explains how it collects, uses, and shares personal information such as contact details, purchase history, and browsing data. The company uses this information to process orders, provide customer support, personalize user experiences, and send marketing communications. It may share data with affiliates, service providers, and for legal reasons. Users can access, update, or delete their data and opt out of marketing emails. The policy also outlines rights under applicable privacy laws and how cookies and tracking technologies are used.

Quicksilver loyalty program

Quiksilver’s free Freedom Benefits loyalty program offers 1 point per $1 spent, free shipping and returns, exclusive discounts, and rewards starting at 300 points. Members also get a welcome bonus, birthday perks, and early access to sales.

Frequently asked questions about Quicksilver

Quiksilver is owned by Authentic Brands Group (ABG), a U.S.-based brand management company. In September 2023, ABG acquired Boardriders — the parent company of Quiksilver, Roxy, Billabong, and other surf and skate brands
Quicksilver customer service is available Monday through Friday 9 a.m. to 6 p.m. Pacific time.
Call Quicksilver customer service at (844) 599-2278 or email customerservice@quicksilver.com.

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