Qualtry

Qualtry is an online platform that sells personalized products, such as gifts, home decor, and other custom items.

Telephone
Main : (385) 264-0601
Mailing address
P.O. Box 318
Pleasant Grove, UT 84062
Website
qualtry.com

What you need to know about Qualtry

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Qualtry

Try self-service first

Use our proven resolution methods, or Qualtry’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Qualtry respond?

Phone support
Qualtry's customer service phone response times may vary based on call volume and the nature of the inquiry. Support is available Monday through Friday from 9 a.m. to 4:45 p.m. Eastern time.

Call customer service at (385) 264-0601.
Email support
Qualtry does not provide a direct customer service email address on its website.
Live chat
Qualtry's customer service live chat response times may fluctuate depending on inquiry volume and issue complexity. Support is available Monday through Friday from 9 a.m. to 4:45 p.m. Eastern time.
Social media
Qualtry's customer service response times for social media may vary depending on the platform and the volume of inquiries. Typically, response times on social media can range from a few minutes to several hours. Qualtry may respond quicker on platforms such as X or Facebook, but response times can be affected by the complexity of the inquiry and peak activity times.

Here's how to reach Qualtry via social media.
Help center/FAQ
Qualtry's customer service response times for its help center and FAQ pages may vary depending on the complexity of the inquiry. While the help center provides immediate access to helpful articles and solutions, response times for more specific questions submitted through the FAQ section may take longer.
Verified contacts

Qualtry customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Konner Lee
Sales and Relationship Manager
Secondary
David Roberts
Senior Sales Manager
Chief Executive
Brian Kunz
Chief Executive

Qualtry customer service policies

Qualtry accepts returns within 30 days of receiving unused and unopened items. The company does not accept returns on personalized items unless these items are damaged or incorrect.

Qualtry loyalty program

Qualtry does not have a loyalty program.

Frequently asked questions about Qualtry

Call (385) 264-0601.
Yes, Qualtry has an online chat service.
The minimum order is 10 units per product.

Outdated info? Report it here