Printerpix Customer Service Contacts

Printerpix is an online service that allows users to create and order personalized photo gifts, such as photo books, canvases, and calendars.

How to reach a person at Printerpix

Printerpix Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Printerpix

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Printerpix

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Printerpix mailing address

109 Fairfield Industrial Park
Lydney, Gloucestershire GL15 4QH

Printerpix social media channels

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Printerpix executive customer service contacts

Primary Contact
Faisal Hussain
Vice President, Customer Service
109 Fairfield Industrial Park
Lydney, Gloucestershire GL15 4QH
faisal.hussain@printerpix.com

LinkedIn

Secondary Contact
Myra Gordon
Customer Service Representative
109 Fairfield Industrial Park
Lydney, Gloucestershire GL15 4QH
myra.gordon@printerpix.com

LinkedIn

Chief Executive
Mohamed Daya
109 Fairfield Industrial Park
Lydney, Gloucestershire GL15 4QH
mohamed.daya@printerpix.com

LinkedIn

Frequently asked questions about Printerpix

How can I contact Printerpix customer service?

When can I contact Printerpix customer service?

Monday to Friday 9 a.m. to 6 p.m. Eastern time.

Does Printerpix have online chat support?

Yes, you can find the online chat support here.

How can I track my Printerpix order?

You can track your order by logging into your Printerpix account on the website and checking the order status under the “My Orders” section. You will also receive a tracking number once your order has shipped.

How do I cancel or change my Printerpix order?

Contact Printerpix customer service at (833) 315-8994 or email contactus@printerpix.com as soon as possible. If the order has not yet been processed or shipped, they may be able to accommodate your request.

What should I do if I receive a damaged or incorrect item?

Contact Printerpix customer service at (833) 315-8994 or email contactus@printerpix.com with your order number and a description of the issue.

How can I return a product to Printerpix?

Printerpix typically does not accept returns on personalized products unless there is a defect or error. Contact customer service at (833) 315-8994 or email contactus@printerpix.com for assistance with any issues regarding your order.

How do I upload photos to Printerpix?

You can upload photos to Printerpix directly from your computer, smartphone, or social media accounts during the product creation process on the website.

What file formats are accepted for photo uploads?

Printerpix accepts JPEG and PNG file formats for photo uploads. Ensure your photos are of high resolution for the best quality prints.

How to get professional help with your Printerpix problem

If you need help with Printerpix, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.