Prada is a luxury fashion that sells high-end clothing, handbags, footwear, accessories, and fragrances.
How to reach a person at Prada
Main: +39-02-550281
Fax: +39-02-55028859
Customer service: (877) 997-7232
Prada Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Prada
We have not received any recent complaints about Prada.
How to resolve a problem with Prada
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Prada mailing address
Via Antonio Fogazzaro, 28
20135 Milan, Italy
Prada executive customer service contacts
Primary Contact
Jack Gaffaney
Senior Vice President Retail, Prada Americas
Via Antonio Fogazzaro, 28
20135 Milan, Italy
jack.gaffaney@prada.com
Secondary Contact
Carlo Croso
President, The Americas
Via Antonio Fogazzaro, 28
20135 Milan, Italy
carlo.croso@prada.com
Chief Executive
Andrea Guerra
CEO Prada Group
Via Antonio Fogazzaro, 28
20135 Milan, Italy
andrea.guerra@prada.com
Simona Acierno
Executive Assistant to Chief Executive Officer
Via Antonio Fogazzaro, 28
20135 Milan, Italy
simona.acierno@prada.com
Do Prada have live chat?
Yes, Prada offers a live chat feature. It is positioned in the bottom right-hand corner of its website.
What is the contact number for Prada?
Call (877) 997-7232 for Prada customer service in the U.S.
What is the email for Prada?
Email Prada’s customer service at client.service.eu@prada.com or use its email form.
What is the customer service hours for Prada?
Prada’s customer support hours are:
Monday to Saturday, 9 a.m to 10 p.m. or Sunday 9 a.m. – 8 p.m.
How to get professional help with your Prada problem
If you need help with Prada, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.