Porch
Porch is a U.S.-based company that connects homeowners with local home improvement professionals through its online platform.
What you need to know about Porch
The company responds to most customer complaints in a satisfactory manner.
- Porch’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Porch with our insider guide or through its executive contacts.
- Porch's customer service policies are standard. Here are our frequently asked questions about Porch.
How to resolve a problem with Porch
Try self-service first
Use our proven resolution methods, or Porch’s self-service links below.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
How fast does Porch respond?
Call customer service at (800) 604-2454.
Email Porch at support@porch.com.
Here's how to reach Porch via social media.
Porch customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Porch self-service links
Porch customer service policies
Porch loyalty program
Porch does not have a loyalty program.
Frequently asked questions about Porch
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