Poland Spring is a brand of bottled spring water sourced from natural springs in Maine, USA.
Poland Spring Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Poland Spring
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Poland Spring
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Poland Spring mailing address
1 Nestlé Way
Frisco, TX 75034
Poland Spring executive customer service contacts
Primary Contact
John Smith
COO
1 Nestlé Way
Frisco, TX 75034
john.smith@polandspring.com
Secondary Contact
Kimberly McManus
Customer Service Representative
1 Nestlé Way
Frisco, TX 75034
Kimberly.McManus@polandspring.com
Chief Executive
Anne Dettloff
1 Nestlé Way
Frisco, TX 75034
Anne.Dettloff@polandspring.com
Does Poland Spring customer service have an online contact form?
Yes, you can find the online contact form here.
How can I contact Poland Spring customer service?
Call (800) 477-7464.
What information should I provide when contacting customer service?
When contacting customer service, it’s helpful to provide details such as the product name, purchase location, batch or expiration date, and a description of the issue.
Can I track the status of my complaint or inquiry?
Poland Spring may offer a tracking system for complaints or inquiries. After contacting customer service, ask for a reference number or tracking ID to monitor the status of your request.
How to get professional help with your Poland Spring problem
If you need help with Poland Spring, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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