Pleasant Holidays is a travel company that offers vacation packages, including flights, hotels, and tours, to destinations worldwide.
Pleasant Holidays Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Pleasant Holidays
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Pleasant Holidays
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If you any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Pleasant Holidays mailing address
2404 Townsgate Road
Westlake Village, CA 91361
Pleasant Holidays executive customer service contacts
Primary Contact
Michelle Keener
Customer Service Manager
2404 Townsgate Road
Westlake Village, CA 91361
michelle.keener@pleasantholidays.com
Secondary Contact
Jason Cohen
Communications Manager
2404 Townsgate Road
Westlake Village, CA 91361
jason.cohen@pleasantholidays.com
Chief Executive
Jack Richards
2404 Townsgate Road
Westlake Village, CA 91361
jack.richards@pleasantholidays.com
Does Pleasant Holidays have an online contact form?
Yes, you can find the online contact form here.
How can I contact Pleasant Holidays customer service?
Phone (800) 742-9244.
How do I cancel a reservation or get a refund?
Pleasant Holidays has a 72-hour cancellation policy. If you need to cancel or request a refund, contact the support team at (800) 742-9244.
What happens if weather affects my activity?
If your activity is canceled due to bad weather, you can either reschedule or request a full refund by contacting customer service at (800) 742-9244.
How will I receive the details of my booked activity?
Details, including instructions, directions, and contact numbers, will be emailed to you once your reservation is confirmed.
How to get professional help with your Pleasant Holidays problem
If you need help with Pleasant Holidays, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.