Planet Fitness Customer Service Contacts

Planet Fitness’ privacy policy outlines the collection, use, and sharing of personal information obtained through its website, mobile application, and club services. The company gathers data such as names, contact details, payment information, and demographic information when individuals engage with its services, make purchases, or communicate directly. This information is utilized to provide services, process transactions, enhance user experiences, and communicate effectively. Planet Fitness may share personal data with third-party service providers for business operations and marketing purposes. The company implements security measures to protect user information and offers options for individuals to manage their data preferences, including opting out of certain data-sharing practices. The privacy policy is subject to updates, and users are encouraged to review it periodically.

The terms and conditions for using the Planet Fitness website establish a legally binding agreement upon access. All content, including text and design, is protected by intellectual property laws and cannot be reproduced or distributed without permission. The Planet Fitness logo and related graphics are registered trademarks, and unauthorized use is prohibited. Use of the site also indicates agreement with the privacy policy, which governs the collection and handling of personal information. Users must not attempt unauthorized access to networks or disrupt site functionality. Planet Fitness reserves the right to modify these terms without prior notice. For full details, users are encouraged to review the complete terms and conditions on the official website.

To find a Planet Fitness club, visit the gym locator page. Enter a city, state, or ZIP code in the search bar to view nearby locations. The results will display addresses, contact details, and available amenities for each club.

You can transfer your Planet Fitness membership online if you meet certain criteria. Eligibility requires being a member for at least 90 days, not having transferred in the past 90 days, and having no outstanding dues or financial cosigner.