Pizza Hut is a global pizza restaurant chain offering a variety of pizzas, pasta, and other food items for dine-in, takeout, and delivery.
Pizza Hut Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List. Rate Pizza Hut
What you need to know about Pizza Hut
Customer service experiences with Pizza Hut can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.
- Pizza Hut’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Pizza Hut with our insider guide or through our executive contacts.
- Pizza Hut’s customer service policies are standard. Here are our frequently asked questions about Pizza Hut.
Pizza Hut customer service response times
Pizza Hut’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Typically the fastest option. You can often reach a representative within a few minutes during general business hours. Call Pizza Hut customer service at (800) 948-8488. |
| Email support | Pizza Hut customer service does not provide email support. |
| Online contact form | You can expect a reply within 1 to 3 business days via the online contact form. |
| Live chat support | Pizza Hut customer service does not provide live chat support. |
| Social media | Response times can vary widely. On platforms such as X or Facebook, replies may take anywhere from a few hours to a day or more, depending on how active the customer service team is. You can find Pizza Hut’s social media platforms here. |
How to resolve a problem with Pizza Hut
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Pizza Hut mailing address
7100 Corporate Drive
Plano, TX 75024
Pizza Hut executive customer service contacts
Primary Contact
Bailey Mcnulty
Customer Service Manager
7100 Corporate Drive
Plano, TX 75024
bailey.mcnulty@yum.com
Secondary Contact
TJ Wolfersberger
COO
7100 Corporate Drive
Plano, TX 75024
tj.wolfersberger@yum.com
Chief Executive
Aaron Powell
7100 Corporate Drive
Plano, TX 75024
aaron.powell@yum.com
Who owns Pizza Hut in the U.S.?
Pizza Hut is owned by Yum! Brands, an American multinational fast-food corporation headquartered in Louisville, Kentucky. Yum! Brands operates several well-known restaurant chains, including KFC, Taco Bell, and The Habit Burger Grill. Pizza Hut was founded in 1958 in Wichita, Kansas, by brothers Dan and Frank Carney. In 1977, PepsiCo acquired Pizza Hut, and later, in 1997, PepsiCo spun off its restaurant division, forming what is now known as Yum! Brands.
How can I contact Pizza Hut customer service?
Call Pizza Hut customer service at (800) 948-8488.
Does Pizza Hut have an online contact form?
Yes, you can find Pizza Hut’s online contact form here.
How to get professional help with your Pizza Hut problem
If you need help with Pizza Hut, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.