Pidilite is an Indian company that manufactures adhesives, sealants, construction chemicals, and other consumer products.
Pidilite Responsiveness rating
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What you need to know about Pidilite
The company responds to most customer complaints in a satisfactory manner.
- Pidilite’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Pidilite with our insider guide or through its executive contacts.
- Pidilite’s customer service policies are standard. Here are our frequently asked questions about Pidilite.
Pidilite customer service response times
Pidilite’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Pidilite’s phone response times may vary depending on the nature of the inquiry. Reach out during U.S. business hours (typically 9 a.m. to 5 p.m. Eastern Time) for assistance. Call customer service at (973) 884-3004. |
| Email support | Pidilite’s email response times can vary based on the type of inquiry. Reach out during U.S. business hours (typically 9 a.m. to 5 p.m. Eastern Time). Email Pilidite at info@pidiliteusa.com. |
| Live chat | Pidilite’s live chat response times may vary based on the nature of the inquiry and agent availability. For timely assistance, use live chat during U.S. business hours (typically 9 a.m. to 5 p.m. Eastern Time). |
| Social media | Pidilite’s social media response times may vary depending on the platform and the nature of the inquiry. For timely assistance, it’s recommended to use social media during U.S. business hours (typically 9 a.m. to 5 p.m. Eastern Time). Pidilite is active on platforms such as Facebook, X, and Instagram. Here’s how to reach Pidilite via social media. |
| Help center/FAQ | Pidilite’s help center or FAQ section typically offers quick answers to common inquiries and is available 24/7. |
How to resolve a problem with Pidilite
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Pidilite mailing address
10 Independence Boulevard
Suite 200
Whippany, NJ 07981
Pidilite loyalty program
Pidilite offers loyalty programs such as the Fevicol Champions Club for woodworking contractors, Roff Champs for tile contractors, and the FUEL App for users of its foam, flooring, and footwear adhesives, rewarding members with points and various rewards.
Pidilite social media channels
Pidilite executive customer service contacts
Primary Contact
Avni Bhasin
Regional Customer Manager
10 Independence Boulevard
Suite 200
Whippany, NJ 07981
avni.bhasin@pidilite.com
Secondary Contact
Joseph Varghese
Director Operations
10 Independence Boulevard
Suite 200
Whippany, NJ 07981
joseph.varghese@pidilite.com
Chief Executive
Sanjay Bahadur
10 Independence Boulevard
Suite 200
Whippany, NJ 07981
sanjay.bahadur@pidilite.com
Pidilite customer service policies
What are Pidilite's terms and conditions?
Pidilite Industries’ terms and conditions outline the rules for using its websites and services, emphasizing that users must comply with applicable laws and respect intellectual property rights.
What is Pidilite's privacy policy?
Pidilite’s privacy policy outlines how the company uses personal data collected from its websites.
What are Pidilite's terms of use?
Pidilite Industries’ terms of use govern the use of the websites and services.
Pidilite self-service links
How can I track my order?
Visit the website’s tracking section, enter your order number, and you’ll receive updates via email or SMS as your order progresses.
How can I find a Pidilite distributor near me?
Visit the “Store Locator” section on our website, where you can enter your location to find nearby Pidilite distributors and retailers.
How do I update my account details?
Visit the “Account Settings” section on our website to update your personal information, payment methods, and preferences.
Where is Pidilite's headquarters located?
Pidilite’s headquarters is in Mumbai, India.
How can I contact Pidilite customer service?
Call (973) 884-3004 or email info@pidiliteusa.com.
Does Pidilite have an online chat service?
Yes, Pidilite has an online chat service.
How to get professional help with your Pidilite problem
If you need help with Pidilite, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
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