Peter Thomas Roth offers products such as cleansers, serums, masks, and moisturizers.
What you need to know about Peter Thomas Roth
Peter Thomas Roth’s customer service response times can vary depending on the volume of inquiries and the complexity of the issue. Typically, the company provides timely assistance, though wait times may differ based on demand.
- The response times for Peter Thomas Roth’s customer service may vary depending on the contact method, inquiry volume, and the specific nature of the issue.
- Issues with Peter Thomas Roth can be resolved through our insider guide or by reaching out to its executive contacts.
- Peter Thomas Roth follows standard customer service policies. Here are the frequently asked questions regarding the brand.
Peter Thomas Roth customer service response times
Response times from Peter Thomas Roth’s customer service may fluctuate based on the number of requests the company receives and the nature of the inquiry. Peter Thomas Roth addresses customer concerns quickly, but delays can occur during busy periods. However, here’s a general idea of what to expect:
Phone support | Peter Thomas Roth’s customer service phone support typically responds during regular business hours, but exact response times can vary depending on call volume. Call Peter Thomas Roth at (800) 787-7546. |
Email support | Peter Thomas Roth’s customer service email support typically responds within 1 to 3 business days. Response times can vary depending on the volume of inquiries, but the company addresses customer questions or concerns promptly. Email Peter Thomas Roth at support@peterthomasroth.com. |
Live chat | Peter Thomas Roth offers a Live Skin Chat support on the website, which is designed to assist with skin care advice and product recommendations. For general customer service inquiries, it’s recommended to reach out via email or phone. |
Social media | Peter Thomas Roth provides customer service through social media platforms such as Instagram, Facebook, and X. Response times can vary, but the company generally replies within 1 to 3 business days. Here’s how to reach Peter Thomas Roth via social media. |
Help center/FAQ | Peter Thomas Roth’s help center and FAQ support is available 24/7 on the website, offering self-service solutions for common inquiries. While there are no direct response times for browsing the FAQ section, it’s designed to provide immediate assistance for frequent questions. |
How to resolve a problem with Peter Thomas Roth
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Peter Thomas Roth mailing address
400 Park Avenue
Floor 14
New York, NY 10022
Peter Thomas Roth executive customer service contacts
Primary Contact
Irene Wong
Associate Director, Sales Operations
400 Park Avenue
Floor 14
New York, NY 10022
iwong@peterthomasroth.com
Secondary Contact
Noreen Donovan Roth
Managing Director
400 Park Avenue
Floor 14
New York, NY 10022
nroth@peterthomasroth.com
Chief Executive
Peter Thomas Roth
400 Park Avenue
Floor 14
New York, NY 10022
How can I contact Peter Thomas Roth customer service?
To contact Peter Thomas Roth, call (800) 787-7546 or email support@peterthomasroth.com.
Where can I buy Peter Thomas Roth products?
Peter Thomas Roth products can be purchased on the website, as well as through various authorized retailers, including department stores and online platforms.
The product I want is out of stock. How will I know when it’s back?
Sign up for the waitlist on the product page by clicking “Email Me When Available” to receive an alert when it’s restocked.
How to get professional help with your Peter Thomas Roth problem
If you need help with Peter Thomas Roth, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.