Peter Thomas Roth

Peter Thomas Roth offers products such as cleansers, serums, masks, and moisturizers.

Telephone
Customer service : (800) 787-7546
Email
Mailing address
400 Park Avenue, Floor 14
New York, NY 10022
Website
peterthomasroth.com

What you need to know about Peter Thomas Roth

Peter Thomas Roth's customer service response times can vary depending on the volume of inquiries and the complexity of the issue. Typically, the company provides timely assistance, though wait times may differ based on demand.

How to resolve a problem with Peter Thomas Roth

Try self-service first

Use our proven resolution methods, or Peter Thomas Roth’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Peter Thomas Roth respond?

Phone support
Peter Thomas Roth's customer service phone support typically responds during regular business hours, but exact response times can vary depending on call volume. Call Peter Thomas Roth at (800) 787-7546.
Email support
Peter Thomas Roth's customer service email support typically responds within 1 to 3 business days. Response times can vary depending on the volume of inquiries, but the company addresses customer questions or concerns promptly. Email Peter Thomas Roth at support@peterthomasroth.com.
Live chat
Peter Thomas Roth offers a Live Skin Chat support on the website, which is designed to assist with skin care advice and product recommendations. For general customer service inquiries, it's recommended to reach out via email or phone.
Social media
Peter Thomas Roth provides customer service through social media platforms such as Instagram, Facebook, and X. Response times can vary, but the company generally replies within 1 to 3 business days. Here's how to reach Peter Thomas Roth via social media.
Help center/FAQ
Peter Thomas Roth's help center and FAQ support is available 24/7 on the website, offering self-service solutions for common inquiries. While there are no direct response times for browsing the FAQ section, it’s designed to provide immediate assistance for frequent questions.
Verified contacts

Peter Thomas Roth customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Irene Wong
Associate Director, Sales Operations
Secondary
Noreen Donovan Roth
Managing Director
Chief Executive
Peter Thomas Roth
Chief Executive

Peter Thomas Roth customer service policies

Peter Thomas Roth's privacy policy outlines how the company collects, uses, and protects your personal information. The company gathers data to process orders, improve user experience, and communicate with customers. Payment details are encrypted, and the company does not sell or share personal information without consent.

Peter Thomas Roth loyalty program

Peter Thomas Roth offers a loyalty program called PTR Rewards. Customers can earn points for purchases, reviews, and other actions, which can be redeemed for discounts on future orders.

Frequently asked questions about Peter Thomas Roth

To contact Peter Thomas Roth, call (800) 787-7546 or email support@peterthomasroth.com.
Peter Thomas Roth products can be purchased on the website, as well as through various authorized retailers, including department stores and online platforms.
Sign up for the waitlist on the product page by clicking "Email Me When Available" to receive an alert when it's restocked.

Outdated info? Report it here