Patagonia Customer Service Contacts

Patagonia makes outdoor clothing and gear. Its products are designed for activities like hiking, climbing, and surfing.

How to reach a person at Patagonia

Customer service: (800) 638-6464

International: (775) 747-1992

Patagonia Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Patagonia

We have not received any recent complaints about Patagonia.

How to resolve a problem with Patagonia

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Patagonia mailing address

8550 White Fir Street
Reno, NV 89523

Patagonia social media channels

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Patagonia executive customer service contacts

Primary Contact
Jocelyn Taylor
Marketing Operations Manager
259 W Santa Clara Street
Ventura, CA 93001
Jocelyn.Taylor@patagonia.com

Secondary Contact
Alicia Goodrich
Retail Operations and Community Engagement Specialist
259 W Santa Clara Street
Ventura, CA 93001
Alicia.Goodrich@patagonia.com

Chief Executive
Ryan Gellert
259 W Santa Clara Street
Ventura, CA 93001
Ryan.Gellert@patagonia.com

Frequently asked questions about Patagonia

Does Patagonia have live chat?

Yes, Patagonia offers live chat support through its website.

How do I get in touch with Patagonia?

Contact Patagonia at (800) 638-6464 or for international calls at (775) 747-1992.

Who is the CEO of Patagonia?

The CEO of Patagonia is Ryan Gellert.

Does Patagonia operate internationally?

Yes, Patagonia operates internationally with stores and distributors in various countries around the world.

Where is Patagonia headquarters?

Patagonia’s headquarters is located in Ventura, California, USA.

Who owns most of Patagonia?

Patagonia is owned by the Chouinard family. The company was founded by Yvon Chouinard.

How to get professional help with your Patagonia problem

If you need help with Patagonia, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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