Parts Geek

Parts Geek is an online retailer specializing in aftermarket auto parts and accessories for a wide range of vehicle makes and models.

Telephone
Main : (800) 541-9352
Mailing address
1000 W. 9th St., Suite 150
Wilmington, DE 19806
Website
partsgeek.com

What you need to know about Parts Geek

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Parts Geek

Try self-service first

Use our proven resolution methods, or Parts Geek’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Parts Geek customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Jared Psak
Vice President
Secondary
Jacqueline Trippe
EVP and Chief of Staff
Chief Executive
Jon Sinclair
Chief Executive

Parts Geek customer service policies

Using the Parts Geek website means agreeing to its terms, legal notices and privacy policy, and acknowledges that use is at your own risk with no guarantee of uninterrupted service, accuracy of content, product availability, or suitability of parts. The site is intended for users aged 18 or older, and prices, errors and availability may change without notice. Orders may be validated, accepted or rejected at Parts Geek’s discretion, and sales tax is collected as required. Payment is accepted via major U.S. credit cards and refunds are issued if orders are canceled. All purchases are subject to the specified return policy, and shipping and delivery follow the site’s shipping terms. Liability for losses or damages related to use of the site is limited, and personal information is collected and used as described in the privacy policy. Parts Geek may modify, suspend or terminate access at any time.

Frequently asked questions about Parts Geek

Call (800) 541-9352 or email support@partsgeek.com.
Yes, you can find the online contact form here.
Monday to Friday 9 a.m. to 5 p.m. Eastern time.
Parts Geek offers a 30-day return policy on most items. The products must be in its original, unused condition and packaging. Some exclusions apply, so check the return policy page for specific details.
To return or exchange an item, log into your account on the website, locate your order, and follow the instructions for initiating a return. You can also contact customer service at (800) 541-9352 or email support@partsgeek.com for assistance with the process.
If you receive a damaged or incorrect item, contact Parts Geek customer service at (800) 541-9352 or email support@partsgeek.com.
Once your order has shipped, you will receive a confirmation email with tracking information. You can also track your order by logging into your account on the website.
Parts Geek accepts major credit cards, including Visa, MasterCard, American Express, and Discover. They also offer payment through PayPal.
Orders are processed quickly, so changes or cancellations may not always be possible. Contact customer service at (800) 541-9352 or email support@partsgeek.com as soon as possible if you need to make changes to your order.
You can check the availability of items directly on the Parts Geek website. If you have specific questions, customer service can also provide information on stock levels. Call (800) 541-9352 or email support@partsgeek.com.
Detailed information about the products and services can be found on the website, including product descriptions, specifications, and customer reviews.

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