P.F. Chang’s is a U.S.-based restaurant chain offering American-Chinese cuisine in a casual dining setting.
P.F. Chang's Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about P.F. Chang’s
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with P.F. Chang’s
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.P.F. Chang’s mailing address
8377 E. Hartford
2nd floor
Scottsdale, AZ 85255
P.F. Chang’s executive customer service contacts
Primary Contact
Kimberly Beyza
Customer Service Manager
8377 E. Hartford
2nd floor
Scottsdale, AZ 85255
kimberly.beyza@pfchangs.com
Secondary Contact
Njabulo Christopher
Customer Service Manager
8377 E. Hartford
2nd floor
Scottsdale, AZ 85255
njabulo.christopher@pfchangs.com
Chief Executive
Eduardo Luz
8377 E. Hartford
2nd floor
Scottsdale, AZ 85255
eduardo.luz@pfchangs.com
How can I contact P.F. Chang's customer service?
Call (866) 732-4264.
Does P.F. Chang's offer online order support?
Yes, customer service provides support for issues related to online orders, including order status, modifications, and cancellations. Call (866) 732-4264.
How can I track my order?
You can track your order through the website or app by logging into your account or checking your confirmation email.
How do I give feedback or file a complaint?
Feedback or complaints can be submitted through the website’s feedback form, social media channels, or by contacting customer service (866) 732-4264 directly.
How to get professional help with your P.F. Chang's problem
If you need help with P.F. Chang's, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.