Ostello Bello is a hostel chain known for providing budget accommodations in various locations around the world.
How to reach a person at Ostello Bello
Main: +39-02-365-82720
Ostello Bello Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Ostello Bello
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Ostello Bello
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Ostello Bello mailing address
Via Medici, 4
20123 Milan, Italy
Ostello Bello executive customer service contacts
Primary Contact
Pietro Vecchi
Co-Founder
Via Medici, 4
20123 Milan, Italy
pietro.vecchi@ostellobello.com
How can I contact Ostello Bello customer service?
Call +39-02-365-82720 or email info@ostellobello.com.
What is the check-in and check-out time at Ostello Bello?
Check-in is typically from 2 p.m., and check-out is by 11 a.m., but these times may vary by location.
Can I cancel or change my reservation?
Yes, you can cancel or modify your reservation, but policies vary depending on the booking type. It’s advisable to check your reservation confirmation or contact customer service at +39-02-365-82720 or email info@ostellobello.com for specific details.
Is there a luggage storage facility available?
Yes, Ostello Bello provides luggage storage before check-in and after check-out for guests.
Are pets allowed at Ostello Bello?
Policies regarding pets vary by location, so it’s best to contact the specific hostel or customer service at +39-02-365-82720 or email info@ostellobello.com for clarification.
How to get professional help with your Ostello Bello problem
If you need help with Ostello Bello, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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