OnTrac Customer Service Contacts

OnTrac is a delivery company that provides shipping services, mainly in the western United States. It focuses on delivering packages for businesses and individuals.

How to reach a person at OnTrac

Customer service: (804) 414-2590

OnTrac Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about OnTrac

We have not received any recent complaints about OnTrac.

How to resolve a problem with OnTrac

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

OnTrac mailing address

2501 South Price Road
Columbus, Georgia 31999

OnTrac social media channels

X


OnTrac executive customer service contacts

Primary Contact
Seth Pierce
Vice President and Head of Sales
2501 South Price Road
Suite 201
Chandler, AZ 85286
SPierce@ontrac.com

Also try: Pierce@ontrac.com

SethPierce@ontrac.com

Secondary Contact
Chris Klostermann
Vice President of Operations
2501 South Price Road
Suite 201
Chandler, AZ 85286
CKlostermann@ontrac.com

Also try: Klostermann@ontrac.com

ChrisKlostermann@ontrac.com

Chief Executive
Mike Duffy
2501 South Price Road
Suite 201
Chandler, AZ 85286
MDuffy@ontrac.com

Also try: Duffy@ontrac.com

MikeDuffy@ontrac.com

Frequently asked questions about OnTrac

How do I email LaserShip?

Email LaserShip at Privacy@OnTrac.com.

How do I contact LaserShip customer service?

You can contact LaserShip customer service by calling their toll-free number at (804) 414-2590. They also have a contact form on its website to submit inquiries. 

What is LaserShip delivery service?

LaserShip is a regional last-mile delivery service that primarily operates on the East Coast of the United States. It delivers packages for e-commerce companies, including same-day and next-day delivery services.

How do I report LaserShip?

To report an issue with LaserShip, you can contact their customer service directly by phone at (804) 414-2590 or through the contact form on its website. You can also leave feedback on their social media pages or through third-party review platforms.

Is LaserShip the same as OnTrac?

LaserShip and OnTrac have officially merged and are now operating under a single name: OnTrac.

How to get professional help with your OnTrac problem

If you need help with OnTrac, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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