ONErpm

ONErpm is a digital music distribution and services company that helps artists and labels distribute, monetize, and promote their music across streaming platforms.

Mailing address
180 Varick Street
New York, NY 10014
Website
onerpm.com

What you need to know about ONErpm

Customer service experiences with ONErpm can be a hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

How to resolve a problem with ONErpm

Try self-service first

Use our proven resolution methods, or ONErpm’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does ONErpm respond?

Phone support
ONErpm does not provide phone support.
Email support
Response times may vary, with some users reporting delays of over a week. Email support@onerpm.com.
Online contact form
Available on the contact us page, this form allows users to categorize their inquiries for more efficient handling. Response times can vary based on inquiry complexity and volume.
Live chat support
ONErpm does not offer live chat support.
Social media
ONErpm maintains profiles on various social media platforms, but response times and the effectiveness of support through these channels can vary.
Verified contacts

ONErpm customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Casey Childers
VP, Digital / Music Marketing
Secondary
Alex McGinnis
Project Manager
Chief Executive
Myechia Minter-Jordan
Chief Executive

ONErpm customer service policies

ONErpm's terms of use outline the rules for using the website and services, including user responsibilities, intellectual property rights, and disclaimers of liability. By accessing the site, users agree to comply with these terms, which may be updated periodically.

ONErpm loyalty program

ONErpm does not have a loyalty program.

Frequently asked questions about ONErpm

ONErpm offers free registration and distribution of content, earning only a percentage of revenue generated from plays, views, and downloads, while continuously optimizing tools and strategies to help artists maximize exposure and revenue.
ONErpm pays 85% for downloads from stores, 70% for YouTube revenue, and 50% for videos (excluding YouTube).

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