Old National Bank is a regional bank based in Evansville, IN.
How to reach a person at Old National
Main: (800) 731-2265
Old National Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Old National
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Old National
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Old National mailing address
One Main Street
Evansville, IN 47708
Old National executive customer service contacts
Primary Contact
Amanda Damm
Client Care Operations Leader
One Main Street
Evansville, IN 47708
amanda.damm@oldnational.com
Secondary Contact
Kendra L. Vanzo
Chief Administrative Officer
One Main Street
Evansville, IN 47708
kendra.vanzo@oldnational.com
Chief Executive
James C. Ryan, III
One Main Street
Evansville, IN 47708
james.ryan@oldnational.com
How can I contact Old National customer service?
Call (800) 731-2265 or email onlinebanking@oldnational.com.
What are Old National Bank's customer service hours?
Monday to Friday, 7 a.m. to 7 p.m. and Saturdays 7 a.m. to 12 p.m. (all times Central).
How do I report a lost or stolen card?
Call (800) 731-2265 or email onlinebanking@oldnational.com.
How do I reset my online banking password?
To reset your password, click on “Forgot Password?” on the login page, or contact customer service at (800) 731-2265 or email onlinebanking@oldnational.com for assistance.
What should I do if I notice fraudulent activity on my account?
Call (800) 731-2265 or email onlinebanking@oldnational.com.
How do I find the nearest Old National Bank branch or ATM?
Use the branch locator tool on the Old National Bank website or mobile app to find the nearest location.
How do I update my contact information?
You can update your contact information through online banking or by visiting a local branch.
How to get professional help with your Old National problem
If you need help with Old National, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get Help
