NYX Professional Makeup Customer Service Contacts

NYX Professional Makeup’s privacy policy explains how it collects, uses, and shares personal data. It gathers information you provide directly (like name and email), data collected automatically (like cookies and device info), and information from third parties. The company uses this data for website operation, analytics, advertising, and marketing communications, and may share it with service providers or legal authorities. It outlines security measures but does not guarantee complete protection. The policy also details users’ rights to access, correct, or object to data processing, and describes its use of tracking technologies like cookies.

NYX Professional Makeup lets you return products bought on NYXCosmetics.com by mail within 45 days of receiving your order for a refund to your original payment method, and they provide a prepaid return label when you start a return online. Returned items should be packed with the original packaging and return slip, and refunds usually take a few days after processing; clearance or final‑sale items cannot be returned. NYX does not accept returns for products bought from unauthorized sellers, and they can refuse returns that don’t meet their requirements.

NYX Professional Makeup’s terms of use set the rules for using its website and services: by using the site you agree to follow these terms. They require users to meet age requirements (e.g., 18+ or have parental consent), govern what you can and can’t do on the site, and state that the site and all its content (brands, images, text, videos, etc.) are protected by intellectual property rights and can’t be copied or used for other purposes. The terms also cover how user‑generated content (like reviews or photos) may be managed, and they give the company the right to suspend access or remove content that doesn’t comply with the rules.

To return products you bought from NYXCosmetics.com, go to its official returns page and initiate a return online within 45 days of receiving your order. After you start the return, you’ll get a prepaid return label to ship the items back — pack them with the original packaging and include your return slip. Once NYX receives and processes the package, they’ll refund the price and taxes to your original payment method, usually within a few business days.