NYX Professional Makeup is a cosmetics brand that offers a wide range of makeup products for both everyday and professional use.
What you need to know about NYX Professional Makeup
- NYX Professional Makeup’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with NYX Professional Makeup with our insider guide or through our executive contacts.
- NYX Professional Makeup’s customer service policies are standard. Here are our frequently asked questions about Company.
NYX Professional Makeup customer service response times
NYX Professional Makeup’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
Live chat | Response time: NYX Professional Makeup’s live chat support is usually the quickest option for getting help. You can expect an initial response within a few minutes to 30 minutes during business hours. It is located in the bottom right-hand corner of the website. Availability: Live chat is available from Monday to Friday 10 a.m. to 8 p.m. Eastern time. |
Phone support | Response time: Phone inquiries typically take 1 to 30 minutes to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Phone number: Customers can contact NYX Professional Makeup at (844) 335-3510. |
Email support | Response time: Email inquiries typically take 1 to 5 business days to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Email address: Customers can contact NYX Professional Makeup by filling in the “contact us” section on NYX Professional Makeup’s website. Availability: Phone support is available from Monday to Friday 9 a.m. to 8 p.m. Eastern time. |
Social media | Response time: NYX Professional Makeup is active on social media platforms such as Instagram, Facebook, and X. Responses can range from a few hours to a day depending on the platform and the inquiry’s complexity. |
How to resolve a problem with NYX Professional Makeup
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
NYX Professional Makeup mailing address
2201 East El Segundo Blvd
El Segundo, CA 90245
NYX Professional Makeup executive customer service contacts
Primary Contact
Yasmin Dastmalchi
General Manager U.S.
2201 East El Segundo Blvd
El Segundo, CA 90245
ydastmalchi@nyxcosmetics.com
Chief Executive
Denée Pearson
Global president
2201 East El Segundo Blvd
El Segundo, CA 90245
denee.pearson@nyxcosmetics.com
Who owns NYX Professional Makeup?
NYX Professional Makeup is owned by L’Oréal.
Who is the Chief financial officer of NYX Professional Makeup?
The Chief Financial Officer (CFO) of NYX Professional Makeup is Mohamed Youssef., who oversees worldwide operations.
What other brands does NYX Professional Makeup?
NYX, L’Oréal’s portfolio includes several other prominent beauty brands, such as Lancôme, Maybelline, Garnier, and Kiehl’s.
How to get professional help with your NYX Professional Makeup problem
If you need help with NYX Professional Makeup, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
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