NPR Customer Service Contacts

NPR (National Public Radio) is a non-profit media organization that produces and distributes news, talk, and entertainment programming.

How to reach a person at NPR

Toll Free: (888) 677-3472

NPR Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about NPR

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with NPR

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

NPR mailing address

National Public Radio (NPR)
1111 North Capitol Street NE
Washington, DC 20002

NPR social media channels

X


NPR executive customer service contacts

Primary Contact
Eva Rodriguez
Vice President
1111 North Capitol Street NE
Washington, D.C. 20049
erodriguez@npr.org

Secondary Contact
Christopher Turpin
Chief of Staff
1111 North Capitol Street NE
Washington, D.C. 20002
cturpin@npr.org

Chief Executive
Katherine Maher
1111 North Capitol Street NE
Washington, D.C. 20002
kmaher@npr.org

Frequently asked questions about NPR

How do I call into NPR?

To call into NPR, you can contact its main office at (202) 513-2000. For specific shows, look up its individual contact numbers.

How do I contact NPR shop?

You can contact the NPR Shop by emailing shop@npr.org or by calling (888) 677-3472.

How do I pitch a story to NPR?

To pitch a story to NPR, you can email its editorial team at news@npr.org. For specific shows, check its individual pitch guidelines.

How do I get NPR on my phone?

You can get NPR on your phone by downloading the NPR One app from the App Store (iOS) or Google Play (Android).

Where is NPR headquarters?

NPR’s headquarters is located at 1111 North Capitol Street NE, Washington, DC 20002.

Is NPR only online?

No, NPR is not only online. It is a network of radio stations across the United States, and its content is also available online through its website and apps.

Does NPR accept submissions?

Yes, NPR accepts submissions. You can submit stories, pitches, and other content through its website or via specific email addresses provided for different shows and departments.

How to livestream NPR?

You can live stream NPR through its website or via the NPR One app.

What is NPR One app?

The NPR One app is a personalized app that streams NPR content, including news, podcasts, and shows.

Can I get NPR on my computer?

Yes, you can listen to NPR on your computer by visiting the NPR website and streaming live radio or on-demand content.

How do I contact NPR code switch?

You can contact “Code Switch” by emailing codeswitch@npr.org.

What is NPR's wait wait don't tell me?

“Wait Wait… Don’t Tell Me!” is a weekly hour-long quiz program that is part of NPR’s lineup, testing listeners’ knowledge of current events.

What is the email format for NPR?

The standard email format for NPR employees is [first initial][last name]@npr.org.

Who is the CEO of the NPR?

The CEO of NPR is Katherine Maher.

What is NPR short for?

NPR stands for National Public Radio.

What does NPR offer?

NPR offers news, cultural programming, and a variety of shows and podcasts on numerous topics.

What does NPR cover?

NPR covers a wide range of topics including news, politics, culture, health, science, technology, and more.

How to get professional help with your NPR problem

If you need help with NPR, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

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