NOW Foods Customer Service

NOW Foods is a natural products manufacturer that produces dietary supplements, essential oils, sports nutrition, and health foods.

How to reach a person at NOW Foods

(888) 669-3663

nowfoods.com

NOW Foods Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List. Rate NOW Foods

What you need to know about NOW Foods

The company responds to most customer complaints in a satisfactory manner.

NOW Foods’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
You can resolve a problem with NOW Foods with our insider guide or through its executive contacts.
NOW Foods’ customer service policies are standard. Here are our frequently asked questions about NOW Foods.

NOW Foods customer service response times

NOW Foods’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:

Phone support	NOW Foods’ customer service phone support times vary depending on factors such as holidays, special events, or company policies. Call customer service at (888) 669-3663.
Email support	NOW Foods does not list a customer service email address on its website. Instead, customers are encouraged to use the contact form or phone support for inquiries.
Live chat	NOW Foods does not have a live chat feature on its website.
Social media	NOW Foods’ customer service response times on social media, such as Facebook and X, may vary depending on factors such as platform activity and inquiry volume.
Help center/FAQ	NOW Foods’ customer service help center and FAQ provide immediate answers to common questions.

How to resolve a problem with NOW Foods

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

NOW Foods mailing address

244 Knollwood Drive
Bloomingdale, IL 60108

NOW Foods loyalty program

NOW Foods does not have a loyalty program.

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Please check out our expert strategies for resolving a customer complaint before reaching out to an executive at NOW Foods.

NOW Foods executive customer service contacts

Primary Contact
Thomas Opozda
Operations Manager
244 Knollwood Drive
Bloomingdale, IL 60108
thomas.opozda@nowfoods.com

Secondary Contact
Katie Banaszewski
Senior Director of Quality
244 Knollwood Drive
Bloomingdale, IL 60108
k.banaszewski@nowfoods.com

Chief Executive
Jim Emme
244 Knollwood Drive
Bloomingdale, IL 60108
jim.emme@nowfoods.com

NOW Foods customer service policies

What is NOW Foods' privacy policy?

NOW Foods’ privacy policy outlines how the company collects, uses, stores, and protects customer information, including data from website visits, purchases, and communications.

What are NOW Foods' terms and conditions of use?

NOW Foods’ terms and conditions of use outline the rules and guidelines for using its website and services. It covers areas such as user responsibilities, intellectual property rights, disclaimers, limitations of liability, and policies on orders, payments, and returns.

What is NOW Foods' accessibility statement?

NOW Foods’ accessibility statement outlines the company’s commitment to ensuring that its website and services are accessible to all users, including those with disabilities.

NOW Foods self-service links

How can I track my order with NOW Foods?

Visit the website, log into your account, navigate to the “Order History” section, and select the order you want to track.

How can I manage my NOW Foods account?

Visit the website, log into your account, navigate to the “My Account” section, and select the settings you want to manage. You can update personal information, change your password, view order history, manage payment methods, and adjust communication preferences.

How do I update my billing or shipping address?

Visit the website, log into your account, navigate to the “My Account” section, and select “Addresses.” You can update your billing and shipping information.

Frequently asked questions about NOW Foods

How can I contact NOW Foods customer service?

Call (888) 669-3663.

What are my payment options?

NOW Foods accepts all major credit cards (Visa, MasterCard, American Express, and Discover Credit and Debit Cards) along with PayPal and Venmo.

How do I return a product purchased from NOW Foods?

Call customer service at (888) 669-3663 or fill out the contact form on the website.

How to get professional help with your NOW Foods problem

If you need help with NOW Foods, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.