Northwestern Mutual is a financial services company that offers insurance, investment, and retirement planning.
How to reach a person at Northwestern Mutual
Main: (866) 950-4644
Northwestern Mutual Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Northwestern Mutual
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Northwestern Mutual
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Northwestern Mutual mailing address
720 East Wisconsin Avenue
Milwaukee, WI 53202
Northwestern Mutual executive customer service contacts
Primary Contact
Christian Mitchell
Chief Digital and Information Officer
720 East Wisconsin Avenue
Milwaukee, WI 53202
christian.mitchell@nml.com
Secondary Contact
John Roberts
Executive Vice President
720 East Wisconsin Avenue
Milwaukee, WI 53202
john.roberts@nml.com
Chief Executive
John Schlifske
720 East Wisconsin Avenue
Milwaukee, WI 53202
johnschlifske@northwesternmutual.com
How can I contact Northwestern Mutual customer service?
Call (866) 950-4644 or email LifeBenefits@Northwesternmutual.com.
Does Northwestern Mutual have an online chat service?
Yes, Northwestern Mutual can be contacted via an online chat service.
Can I access my policy online?
Yes, Northwestern Mutual provides online account management for its clients.
How to get professional help with your Northwestern Mutual problem
If you need help with Northwestern Mutual, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.