Nikon

Nikon is a multinational corporation specializing in the manufacture of imaging and optical products, including cameras, camera lenses, and binoculars.

Telephone
Main : +81-3-3773-1111
Email
Mailing address
1-5-20, Nishioi, Shinagawa-ku
Tokyo 140-8601, Japan
Website
nikon.com

What you need to know about Nikon

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Nikon

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Nikon customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Muneaki Tokunari
COO
Secondary
Masato Hamatani
General Manager
Chief Executive
Toshikazu Umatate

Frequently asked questions about Nikon

Call +81-3-3773-1111 or email npicom@nikon.com.
Repairs can typically be requested through Nikon's support website, where you can find instructions for sending in your camera or lens for service .
Nikon generally offers a one-year warranty on its cameras and lenses against defects in materials and workmanship, but specifics may vary by product.
Product registration can be completed online through Nikon’s website, where you can enter your product information for warranty purposes .

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