NightJet Customer Service Contacts

NightJet is a European overnight train service operated by ÖBB (Austrian Federal Railways). It provides comfortable night travel across several European countries, allowing passengers to sleep on board while traveling long distances. The service includes sleeper, couchette, and seated car options.

How to reach a person at NightJet

Customer service: +43 5 1717

NightJet Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about NightJet

We have not received any recent complaints about NightJet.

How to resolve a problem with NightJet

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

NightJet mailing address

ÖBB Personenverkehr AG Customer Service
PO Box 75

NightJet social media channels

X


NightJet executive customer service contacts

Primary Contact
Istvan Steffel
Senior Key-Account-Manager
Am Hauptbahnhof 2
Wien, AT 1100
Istvan.Steffel@oebb.at

Secondary Contact
Michael Szumowski
Customer Information Management
Am Hauptbahnhof 2
Wien, AT 1100
Michael.Szumowski@oebb.at

Chief Executive
Andreas Matthä
Am Hauptbahnhof 2
Wien, AT 1100
Andreas.Mattha@oebb.at

Frequently asked questions about NightJet

How do I contact NightJet?

Contact NightJet at +43 5 1717.

Who is the CEO of NightJet?

The CEO of NightJet is Andreas Matthä.

How do I email NightJet?

For inquiries, you can email NightJet at: kundenservice@nightjet.com.

What is NightJet?

NightJet is a European overnight train service operated by ÖBB (Austrian Federal Railways). It provides comfortable night travel across several European countries, allowing passengers to sleep on board while traveling long distances. The service includes sleeper, couchette, and seated car options.

How to get professional help with your NightJet problem

If you need help with NightJet, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.