NightJet

NightJet is a European overnight train service operated by ÖBB (Austrian Federal Railways). It provides comfortable night travel across several European countries, allowing passengers to sleep on board while traveling long distances. The service includes sleeper, couchette, and seated car options.

Telephone
Customer service : +43 5 1717
Email
Mailing address
ÖBB Personenverkehr AG Customer Service, PO Box 75
Vienna A-1020
Website
nightjet.com/#/home

What you need to know about NightJet

We have not received any recent complaints about NightJet.

How to resolve a problem with NightJet

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

NightJet customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Istvan Steffel
Senior Key-Account-Manager
Secondary
Michael Szumowski
Customer Information Management
Chief Executive
Andreas Matthä

Frequently asked questions about NightJet

Contact NightJet at +43 5 1717.
The CEO of NightJet is Andreas Matthä.
For inquiries, you can email NightJet at: kundenservice@nightjet.com.
NightJet is a European overnight train service operated by ÖBB (Austrian Federal Railways). It provides comfortable night travel across several European countries, allowing passengers to sleep on board while traveling long distances. The service includes sleeper, couchette, and seated car options.

Outdated info? Report it here