NextCar Customer Service Contacts

NextCar is a U.S.-based budget car rental company.

How to reach a person at NextCar

NextCar Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about NextCar

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with NextCar

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

NextCar mailing address

13900 Laurel Lakes Avenue
Suite 100
Laurel, MD 20707

NextCar social media channels

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NextCar executive customer service contacts

Primary Contact
Chad Cravens
Director of Customer Service Autonomy
13900 Laurel Lakes Avenue
Suite 100
Laurel, MD 20707
Chad@autonomy.com

LinkedIn

Secondary Contact
Georg Bauer
Co-Founder at Autonomy
13900 Laurel Lakes Avenue
Suite 100
Laurel, MD 20707
Georg@autonomy.com

LinkedIn

Chief Executive
Scott Painter
13900 Laurel Lakes Avenue
Suite 100
Laurel, MD 20707
Scott@autonomy.com

LinkedIn

Frequently asked questions about NextCar

What is the relationship between NextCar and Autonomy?

NextCar and Autonomy are both brands under Autonomy Inc., with Autonomy focused on offering electric vehicle (EV) subscriptions, particularly for Tesla and other EV models, while NextCar originally provided subscription services for a broader range of vehicles.

How can I contact NextCar Customer Service?

Does NextCar have an online chat service?

Yes, NextCar does have an online chat service.

Can I pick up and drop off the car at different locations?

Yes, many rental locations offer one-way rentals where you can pick up the car at one location and return it to another.  There may be an additional fee for one-way rentals.

How to get professional help with your NextCar problem

If you need help with NextCar, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.