Narragansett Bay Insurance Company

Narragansett Bay Insurance Company specializes in homeowner's insurance for coastal and inland properties in the Northeast.

Telephone
Customer service : (800) 343-3375
Mailing address
101 Arch Street
Boston, MA 02110
Website
nbic.com

What you need to know about Narragansett Bay Insurance Company

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Narragansett Bay Insurance Company

Try self-service first

Use our proven resolution methods, or Narragansett Bay Insurance Company’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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How fast does Narragansett Bay Insurance Company respond?

Phone support
Representatives are available Monday through Friday from 8:30 a.m. to 5 p.m. Eastern time.
Email supportcustomerservice@nbic.com
Representatives are available Monday through Friday from 8:30 a.m. to 5 p.m. Eastern time.
Live chat
Narragansett Bay Insurance Company does not offer a live chat feature on its website; however, the company provides an online contact form for customer inquiries and support.
Social media
Narragansett Bay Insurance Company is active on social media platforms such as Facebook and LinkedIn.
Help center/FAQ
Narragansett Bay Insurance Company's help center/FAQ provides quick answers to common questions regarding policies, billing, claims and coverage options.
Verified contacts

Narragansett Bay Insurance Company customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Matthew Piech
Director of Claims
Secondary
Jerome Wilson
Director of Field Operations
Chief Executive
Ernie Garateix
Chief Executive

Additional contacts

Timothy Moura
President

Narragansett Bay Insurance Company customer service policies

Narragansett Bay Insurance Company's privacy policy describes how the organization collects, uses, and protects personal information.  It outlines how data are used for processing orders and for marketing purposes.

Narragansett Bay Insurance Company loyalty program

Narragansett Bay Insurance Company does not have a loyalty program.

Frequently asked questions about Narragansett Bay Insurance Company

Heritage Insurance is the parent company of Narragansett Bay Insurance Company, which it acquired in 2017.
Narragansett Bay Insurance Company primarily offers homeowners insurance in the Northeastern U.S., including Rhode Island, Massachusetts, New York, New Jersey and Connecticut.

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