M&T Bank

M&T Bank provides checking and savings accounts, loans, and financial advice for individuals and businesses.

Telephone
Customer service : (800) 724-2440
Mailing address
M&T Telephone Banking Center, P.O. Box 767
Buffalo, NY 14240-0767
Website
mtb.com

What you need to know about M&T Bank

We have not received any recent complaints about M&T Bank.

How to resolve a problem with M&T Bank

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

M&T Bank customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Tracy Woodrow
Chief Administration Officer
Secondary
Sarah Knakmuhs
EVP, Chief Communications Officer
Chief Executive
René F. Jones
Chief Executive Officer

Frequently asked questions about M&T Bank

Credit Card Inquiries: Phone: (866) 279-0888   Hours: Monday–Friday 6am–9pm Eastern time, Saturday–Sunday 9am–5pm Eastern time   Online and Mobile Banking: Phone: (800) 790-9130  Hours: Monday–Friday 8am–9pm Eastern time, Saturday–Sunday 9am–5pm Eastern time   Mortgage Inquiries: Phone: (800) 724-2224   Hours: Monday–Friday 8:30am–9pm Eastern time   Business Inquiries: Phone: (800) 724-6070   Hours: Monday–Friday 6am–9pm Eastern time   Commercial Card Servicing: Phone: (800) 443-8671 Hours: Monday–Friday 6am–9pm Eastern time   Treasury Management Service Team: Phone: (800) 724-2240 Hours: Monday–Friday 8am–6pm Eastern time, Saturday–Sunday 9am–5pm Eastern time
Notify M&T Bank of international travel by logging into your online banking account or using the M&T Mobile App, or call its customer service at (800) 724-2440 to inform it of your travel plans.
Yes, you can use your M&T debit card internationally. However, it's recommended to notify M&T Bank of your travel plans to avoid any issues with your card while abroad.
  • Errors or questions about a statement:
      • ATTN: M&T Telephone Banking Center  
      • P.O. Box 767  
      • Buffalo, NY 14240-0767  
    • Commercial mortgage payments:
      • P.O. Box 1302  
      • Buffalo, NY 14240-1302
    • Personal mortgage payments:
      • P.O. Box 62182 
      • Baltimore, MD 21264-2182
    • Visa® credit card payments:
      • P.O. Box 62014  
      • Baltimore, MD 21264-2014
 
  • Consumer lending payments (installment loan, HELOC, line of credit):
      • P.O. Box 64679  
      • Baltimore, MD 21264-4679
    • Home equity, lines of credit, and installment loans:
      • P.O. Box 900  
      • Millsboro, DE 19966-0900
    • Commercial Mortgage:
      • M&T Bank  
      • P.O. Box 1302  
      • Buffalo, NY 14240-1302
    • Mortgage:
      • M&T Bank  
      • P.O. Box 1288  
      • Buffalo, NY 14240-1288
    • Visa Credit Card:
      • M&T Bank  
      • P.O. Box 8405
      • Wilmington, DE 19899-8405
 
  • Error resolution and information requests for mortgage and home equity:  
      • P.O. Box 62986  
      • Baltimore, MD 21264-2986
    • Legal documents addresses
      • United States Postal Service:
      • M&T Bank Legal Document Processing  
      • P.O. Box 844  
      • Buffalo, NY 14240-0844
      • Overnight or in-person:
    • M&T Bank Legal Document Processing  
      • 626 Commerce Drive  
      • Amherst, NY 14228

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