M&T Bank provides checking and savings accounts, loans, and financial advice for individuals and businesses.
M&T Bank Responsiveness rating
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What you need to know about M&T Bank
We have not received any recent complaints about M&T Bank.
How to resolve a problem with M&T Bank
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.M&T Bank mailing address
M&T Telephone Banking Center
P.O. Box 767
Buffalo, NY 14240-0767
M&T Bank executive customer service contacts
Primary Contact
Tracy Woodrow
Chief Administration Officer
575 Main St
Buffalo, NY 14203
twoodrow@mandtbank.com
Secondary Contact
Sarah Knakmuhs
EVP, Chief Communications Officer
575 Main St
Buffalo, NY 14203
SKnakmuhs@mandtbank.com
Chief Executive
René F. Jones
575 Main St
Buffalo, NY 14203
RJones@mandtbank.com
How do I talk to a real person at M&T Bank?
Credit Card Inquiries:
Phone: (866) 279-0888
Hours: Monday–Friday 6am–9pm Eastern time, Saturday–Sunday 9am–5pm Eastern time
Online and Mobile Banking:
Phone: (800) 790-9130
Hours: Monday–Friday 8am–9pm Eastern time, Saturday–Sunday 9am–5pm Eastern time
Mortgage Inquiries:
Phone: (800) 724-2224
Hours: Monday–Friday 8:30am–9pm Eastern time
Business Inquiries:
Phone: (800) 724-6070
Hours: Monday–Friday 6am–9pm Eastern time
Commercial Card Servicing:
Phone: (800) 443-8671
Hours: Monday–Friday 6am–9pm Eastern time
Treasury Management Service Team:
Phone: (800) 724-2240
Hours: Monday–Friday 8am–6pm Eastern time, Saturday–Sunday 9am–5pm Eastern time
How to notify M&T Bank of international travel?
Notify M&T Bank of international travel by logging into your online banking account or using the M&T Mobile App, or call its customer service at (800) 724-2440 to inform it of your travel plans.
Can I use my M&T debit card internationally?
Yes, you can use your M&T debit card internationally. However, it’s recommended to notify M&T Bank of your travel plans to avoid any issues with your card while abroad.
What is M&T Bank mailing address?
- Errors or questions about a statement:
-
- ATTN: M&T Telephone Banking Center
- P.O. Box 767
- Buffalo, NY 14240-0767
- Commercial mortgage payments:
- P.O. Box 1302
- Buffalo, NY 14240-1302
- Personal mortgage payments:
- P.O. Box 62182
- Baltimore, MD 21264-2182
- Visa® credit card payments:
- P.O. Box 62014
- Baltimore, MD 21264-2014
-
- Consumer lending payments (installment loan, HELOC, line of credit):
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- P.O. Box 64679
- Baltimore, MD 21264-4679
- Home equity, lines of credit, and installment loans:
- P.O. Box 900
- Millsboro, DE 19966-0900
- Commercial Mortgage:
- M&T Bank
- P.O. Box 1302
- Buffalo, NY 14240-1302
- Mortgage:
- M&T Bank
- P.O. Box 1288
- Buffalo, NY 14240-1288
- Visa Credit Card:
- M&T Bank
- P.O. Box 8405
- Wilmington, DE 19899-8405
-
- Error resolution and information requests for mortgage and home equity:
-
- P.O. Box 62986
- Baltimore, MD 21264-2986
- Legal documents addresses
- United States Postal Service:
- M&T Bank Legal Document Processing
- P.O. Box 844
- Buffalo, NY 14240-0844
- Overnight or in-person:
- M&T Bank Legal Document Processing
- 626 Commerce Drive
- Amherst, NY 14228
-
How to get professional help with your M&T Bank problem
If you need help with M&T Bank, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.