M&T Bank is a bank that provides services like checking and savings accounts, loans, and financial advice for people and businesses.
M&T Bank Responsiveness rating
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What you need to know about M&T Bank
We have not received any recent complaints about M&T Bank.
How to resolve a problem with M&T Bank
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
M&T Bank mailing address
M&T Telephone Banking Center
P.O. Box 767
Buffalo, NY 14240-0767
M&T Bank executive customer service contacts
Primary Contact
Lisa Bayne
Senior Vice President, Business Banking Regional Credit Officer
575 Main St
Buffalo, NY 14203
LBayne@mandtbank.com
Secondary Contact
Sarah Knakmuhs
EVP, Chief Communications Officer
575 Main St
Buffalo, NY 14203
SKnakmuhs@mandtbank.com
Chief Executive
René F. Jones
575 Main St
1932 Wynnton Road
Buffalo, NY 14203
RJones@mandtbank.com
How do I talk to a real person at M&T Bank?
Credit Card Inquiries:
Phone: (866) 279-0888
Hours: Monday–Friday 6am–9pm Eastern time, Saturday–Sunday 9am–5pm Eastern time
Online & Mobile Banking:
Phone: (800) 790-9130
Hours: Monday–Friday 8am–9pm Eastern time, Saturday–Sunday 9am–5pm Eastern time
Mortgage Inquiries:
Phone: (800) 724-2224
Hours: Monday–Friday 8:30am–9pm Eastern time
Business Inquiries:
Phone: (800) 724-6070
Hours: Monday–Friday 6am–9pm Eastern time
Commercial Card Servicing:
Phone: (800) 443-8671
Hours: Monday–Friday 6am–9pm Eastern time
Treasury Management Service Team:
Phone: (800) 724-2240
Hours: Monday–Friday 8am–6pm Eastern time, Saturday–Sunday 9am–5pm Eastern time
How to notify M&T Bank of international travel?
Notify M&T Bank of international travel by logging into your online banking account or using the M&T Mobile App, or call its customer service at (800) 724-2440 to inform it of your travel plans.
Can I use my M&T debit card internationally?
Yes, you can use your M&T debit card internationally. However, it’s recommended to notify M&T Bank of your travel plans to avoid any issues with your card while abroad.
What is M&T Bank mailing address?
In Case of Errors or Questions About Statement:
M&T Bank
ATTN: M&T Telephone Banking Center
P.O. Box 767
Buffalo, NY 14240-0767
Commercial Mortgage Payments:
M&T Bank
P.O. Box 1302
Buffalo, NY 14240-1302
Mortgage Payments:
M&T Bank
P.O. Box 62182
Baltimore, MD 21264-2182
Visa® Credit Card Payments:
M&T Bank
P.O. Box 62014
Baltimore, MD 21264-2014
Consumer Lending Payments – Installment Loan, HELOC, Line of Credit:
M&T Bank
P.O. Box 64679
Baltimore, MD 21264-4679
Home Equity, Lines of Credit, and Installment Loans:
M&T Bank
P.O. Box 900
Millsboro, DE 19966-0900
Commercial Mortgage:
M&T Bank
P.O. Box 1302
Buffalo, NY 14240-1302
Mortgage:
M&T Bank
P.O. Box 1288
Buffalo, NY 14240-1288
Visa Credit Card:
M&T Bank
P.O. Box 8405
Wilmington, DE 19899-8405
Error Resolution & Information Requests for Mortgage & Home Equity:**
M&T Bank
P.O. Box 62986
Baltimore, MD 21264-2986
Legal Documents Addresses
United States Postal Service Delivery Address:
M&T Bank Legal Document Processing
P.O. Box 844
Buffalo, NY 14240-0844
Overnight or In-Person Delivery Address:
M&T Bank Legal Document Processing
626 Commerce Drive
Amherst, NY 14228
How to get professional help with your M&T Bank problem
If you need help with M&T Bank, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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