MSH International offers health and travel insurance solutions for expatriates, travelers, and corporate clients worldwide.
How to reach a person at MSH International
MSH International Responsiveness rating
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What you need to know about MSH International
MSH International’s customer service is generally adequate but for longer claims customers have reported extended wait times especially for complex claims, leading to long delays and frustration for some customers.
- MSH International’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with MSH International with our insider guide or through our executive contacts.
- MSH International’s customer service policies are standard. Here are our frequently asked questions about MSH International.
MSH International customer service response times
MSH International’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | MSH International customer service phone support response times can vary depending on call volume and business hours. During peak periods wait times may be longer. Call customer service at (866) 767-7959. |
| Email support | MSH International’s customer service email support may experience delays during busy periods, particularly for more complex claims. Email MSH International at claims@americas.msh-intl.com. |
| Live chat | MSH International does not offer live chat support. |
| Social media | MSH International’s customer service through social media is less commonly used, and response times may vary. Here’s how to reach MSH International via social media. |
How to resolve a problem with MSH International
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
MSH International mailing address
150 King Street West
Suite 602
Toronto, ON M5H 1J9, Canada
MSH International executive customer service contacts
Primary Contact
Kirsten Bertrand
VP Operations
150 King Street West
Suite 602
Toronto, ON M5H 1J9, Canada
kirsten.bertrand@msh-intl.com
Secondary Contact
Devanand Prashad
Vice President, Claims and Assistance
150 King Street West
Suite 602
Toronto, ON M5H 1J9, Canada
prashad.devanand@msh-intl.com
Chief Operating Officer
Florent Secula
150 King Street West
Suite 602
Toronto, ON M5H 1J9, Canada
florent.secula@msh-intl.com
How can I contact MSH International customer service?
Call (866) 767-7959 or email americas.msh-intl.com.
How do I file a claim with MSH International?
Visit the website or contact customer service at (866) 767-7959 or email americas.msh-intl.com for specific instructions.
Can I customize my insurance plan with MSH International?
Yes, MSH International offers customized insurance solutions to meet the unique needs of both individuals and businesses.
How to get professional help with your MSH International problem
If you need help with MSH International, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
