MPH Club Customer Service Contacts

MPH Club is a luxury and exotic car rental service based in Miami Fla.

How to reach a person at MPH Club

MPH Club Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List. Rate MPH Club

What you need to know about MPH Club

The company responds to most customer complaints in a satisfactory manner.

MPH Club customer service response times

MPH Club’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:

Phone supportMPH Club’s customer service phone response times vary per branch, depending on location and availability.

Call customer service at (888) 674-4044.
Email supportMPH Club’s customer service email response times vary per branch, depending on location and availability.

Email MPH Club at info@mphclub.com.
Live chatMPH Club does not offer a live chat feature on its website.
Social mediaMPH Club is active on social media platforms such as Instagram, Facebook, and X.

Here’s how to reach MPH Club via social media.
Help center/FAQMPH Club’s help center/FAQ provides answers to common questions regarding rental policies, vehicle availability, booking procedures, payment methods and insurance options.

How to resolve a problem with MPH Club

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

MPH Club mailing address

2001 NW 167th Street
Miami Gardens, FL 33056

MPH Club loyalty program

MPH Club does not have a loyalty program.

MPH Club social media channels

X


MPH Club executive customer service contacts

Primary Contact
Julio Dourado
General Manager, Operations, Team Leadership, Customer Service
2001 NW 167th Street
Miami Gardens, FL 33056
julio@mphclub.com

LinkedIn

Alternative Contact
Joseph Judice
Sales Associate and General Manager
2001 NW 167th Street
Miami Gardens, FL 33056
joseph@mphclub.com

LinkedIn

Chief Executive
Liram Sustiel
2001 NW 167th Street
Miami Gardens, FL 33056
liram@mphclub.com

LinkedIn

MPH Club customer service policies

What is MPH Club's privacy policy?

MPH Club’s privacy policy describes how the company collects, uses, and protects personal information.  It outlines how data are used for processing orders and for marketing purposes.

What is MPH Club's cancellation policy?

MPH Club’s cancellation policy requires that cancellations be made at least 24 hours in advance of your reservation to receive a full refund. Any cancellations made within 24 hours of your rental will result in an in-house credit, which may be applied to a future reservation.

How do I request a quote online?

Visit the website, select your desired vehicle and rental dates, and follow the prompts to request a quote for your rental.

How can I manage my reservation online?

Visit the website, log into your account, and navigate to the “My Reservations” section. You can view, modify, or cancel your reservation as needed.

Can I find the insurance requirements online?

Yes, visit the website and navigate to the “Insurance” section to find detailed information about insurance requirements.

Frequently asked questions about MPH Club

How can I contact MPH Club customer service?

Is auto insurance required to rent a luxury or exotic car?

Yes, MPH Club requires full coverage insurance to rent any vehicle from the fleet.

What payment methods do you accept if I want to rent a luxury or exotic car?

MPH Club accepts major credit cards, debit cards, wire transfers, Bitcoin, and cash.

How to get professional help with your MPH Club problem

If you need help with MPH Club, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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