Mountain Hardwear

Mountain Hardwear makes outdoor gear and clothing. It designs and sells equipment and apparel for activities like hiking, climbing, and camping.

Telephone
Customer service : (877) 927-5649
Mailing address
1414 Harbour Way South Ford Point, Suite 1005
Richmond, CA 94804
Website
mountainhardwear.com

What you need to know about Mountain Hardwear

We have not received any recent complaints about Mountain Hardwear.

How to resolve a problem with Mountain Hardwear

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Verified contacts

Mountain Hardwear customer service executives

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Primary
Mike Parker
Sr Director Finance and Strategy
Secondary
Troy Sicotte
President
Chief Executive
Tim Boyle

Frequently asked questions about Mountain Hardwear

Mountain Hardwear offers a limited lifetime warranty on its products, covering defects in materials and workmanship for the product's usable life.
Mountain Hardwear is owned by Columbia Sportswear Company.
Mountain Hardwear's return policy allows you to return items within 60 days of purchase, provided it is in new, unused condition with the original tags attached.
The CEO of Columbia Sportswear Company, which owns Mountain Hardwear, is Tim Boyle.
You can contact Mountain Hardwear by phone at (877) 927-5649 or via email at consumer@mountainhardwear.com. It also has a live chat option and a contact form on its website.

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