Mountain Hardwear makes outdoor gear and clothing. It designs and sells equipment and apparel for activities like hiking, climbing, and camping.
How to reach a person at Mountain Hardwear
Customer service: (877) 927-5649
Mountain Hardwear Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Mountain Hardwear
We have not received any recent complaints about Mountain Hardwear.
How to resolve a problem with Mountain Hardwear
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Mountain Hardwear mailing address
1414 Harbour Way South Ford Point
Suite 1005
Richmond, CA 94804
Mountain Hardwear executive customer service contacts
Primary Contact
Mike Parker
Sr Director Finance and Strategy
1414 Harbour Way South Ford Point
Suite 1005
Richmond, CA 94804
MParker@mountainhardwear.com
Secondary Contact
Troy Sicotte
President
1414 Harbour Way South Ford Point
Suite 1005
Richmond, CA 94804
TSicotte@mountainhardwear.com
Chief Executive
Tim Boyle
1414 Harbour Way South Ford Point
Suite 1005
Richmond, CA 94804
TBoyle@mountainhardwear.com
Does Mountain Hardwear have a lifetime guarantee?
Mountain Hardwear offers a limited lifetime warranty on its products, covering defects in materials and workmanship for the product’s usable life.
Who is Mountain Hardwear owned by?
Mountain Hardwear is owned by Columbia Sportswear Company.
What is Mountain Hardwear's return policy?
Mountain Hardwear’s return policy allows you to return items within 60 days of purchase, provided it is in new, unused condition with the original tags attached.
Who is the CEO of Mountain Hardwear?
The CEO of Columbia Sportswear Company, which owns Mountain Hardwear, is Tim Boyle.
How do I contact Mountain Hardwear?
You can contact Mountain Hardwear by phone at (877) 927-5649 or via email at consumer@mountainhardwear.com. It also has a live chat option and a contact form on its website.
How to get professional help with your Mountain Hardwear problem
If you need help with Mountain Hardwear, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.